24/10/2024
Meet the Spring Clean Team.
Meet Claire, our Head of Operations. Claire shares more about her role in ensuring that Spring Clean is running smoothly and that our clients are getting the best quality service.
"My name is Claire Coakley, I'm originally from Manchester but settled in Norfolk nine years ago. I come from a hospitality background and over my 30 year career I have been fortunate enough to have worked in some of the most prestigious hotels and Ocean Liners in the world, serving many people a five star service from politicians, movie stars, rock stars and royalty!
I have worked for Spring Clean for eight years, starting out as Mobile Relief Supervisor, Shift Manager, Service Manager and now Head of Operations.
I love my job. No two days are ever the same. I manage the team from our Head Office, and delegate the routine according to the jobs we have to cover each day. I manage HR, Payroll, Health & Safety and Management strategies to carry out audits of our clients premises.
I meet with customers every month to build up working relationships with them, to understand their needs and to enable us to deliver their tailor-made cleaning needs to the highest standard.
There is always something each day to keep us on our toes, and the team we have at Spring Clean are like soldiers of hygiene!
I have received and kept cards from customers thanking me for making a difference in their properties over the years, and it's amazing to know you have made someone’s day."