Personalised Care Institute

28/10/2025

The Clinical Systems Experience Survey for General Practice, launched by the NHS Transformation directorate, aims to understand how digital tools are really working - from the consulting room to the reception desk.

It gives GP practice staff the opportunity to share their experiences of using digital tools, helping to shape NHS England’s future investment in general practice digital systems and guide how ICBs support practices.

The survey is open to everyone working in GP practices across Integrated Care Boards (ICBs) in England until 16 November 2025.

Take the survey:
https://euklas.qualtrics.com/jfe/form/SV_86Y2shbu08coXuS

16/10/2025

Have you led a personalised care project that has improved health care in your community?

As part of our new Integrated Care Board Roadmap - a dynamic framework designed to support NHS services to strategically plan, deliver and embed personalised care training and practices - we’re eager to receive case studies that show personalised care in action.

By mapping best practice personalised care projects across the country, our ambition is to build a resource that supports system leaders to learn from each other and equip themselves with the tools and benchmarks needed to sustain and scale personalised care initiatives.

Submit your case study here: https://www.personalisedcareinstitute.org.uk/icb-and-training-hub-roadmap/

15/10/2025

The PCI Leadership network is a free forum designed to provide health and care leaders with a space to connect with peers, collaborate on partnership opportunities across regions, showcase exemplary initiatives and co-create practical guidance and tools for delivering personalised care.

Chaired by Dr Catherine Millington-Sanders, PCI Clinical Director for Innovation and Accreditation, the network will meet through engaging interactive sessions, workshops, and meetings.

Sign up to the PCI Leadership network here: https://www.personalisedcareinstitute.org.uk/icb-and-training-hub-roadmap/

14/10/2025

Every day, allied health professionals (AHPs) deliver care that transforms lives for the better.

This , we want to celebrate our AHP PCI ambassadors and AHP stakeholder partners for their support in embedding personalised care throughout our health and care system. 🎉

08/10/2025

Self-Care Week is an annual national awareness week that focuses on embedding support for self-care across communities, families and generations.

Taking place 17-23 November 2025 and hosted by the Self-Care Forum, this year’s theme - ‘mind and body’ - is an opportunity to:

1️⃣ Support people to build skills and confidence to manage their own wellbeing

2️⃣ Direct them to appropriate services

3️⃣ Highlight vaccination and screening programmes

Research by the Self-Care Forum and Imperial College London’s Self-Care Academic Research Unit (SCARU) found that people want more control over their health and wellbeing, yet self-care advice is often missed during consultations. With demand on services rising, personalised self-care has never been more needed.

To access ready-made content, guides and other useful resources to promote self-care, visit the Self-Care Week homepage at: https://www.selfcareforum.org/events/self-care-week/

07/10/2025

Winter can be a challenging time for many. For some, money and health worries may be a particular concern.

Our Money Talk Toolkit, developed with the Money and Pensions Service, can be used to help you identify, understand, support, and refer people with money-related health issues.

Access The Money Talk Toolkit here: https://www.personalisedcareinstitute.org.uk/education-and-training/money-talk/

07/10/2025

Thank you to everyone who joined us for Personalised Care Week 2025!

Together, we explored the amazing opportunities and potential challenges associated with using technology to deliver personalised care - taking away valuable lessons, insights and case studies that can guide future practice.

If you missed the opportunity to join us, you can watch all of the Personalised Care Week 2025 events, which includes our flagship annual conference, on demand through PCI Plus: https://www.personalisedcareinstitute.org.uk/education-and-training/pci-plus-subscription/

Here’s to next year!

30/09/2025

What are the biggest challenges facing the future of social prescribing in England?

The National Academy for Social Prescribing (NASP) is looking to understand these challenges and how it can support link workers to meet the needs of their role, ensuring they have sufficient training and development opportunities.

Share your views here: 👇

NASP launches a new survey to understand the priorities for the future of social prescribing in England, and how NASP can contribute towards them.

29/09/2025

Our Personalised Care at Scale hub is designed to help NHS organisations embed personalised care training across their organisation.

By embedding personalised care, which our recent report, A New Dawn for the NHS, found is not fully embedded across the NHS, health and care teams can ensure their services are tailored to individuals needs, which will lead to better outcomes and reduced costs.

At the heart of the hub is an expert webinar series, available on demand, which shows how two leading NHS organisations – the GP Excellence Programme in Greater Manchester and Cornwall and Isles of Scilly Integrated Care Board – used personalised care training to tackle regional priorities, improve health outcomes, and strengthen workforce development.

👉 Visit the hub: https://www.personalisedcareinstitute.org.uk/personalised-care-at-scale/

25/09/2025

We’d like to mark World Pharmacists Day – which is dedicated to recognising the vital role that pharmacists play in improving health – by thanking our brilliant pharmacist PCI Ambassadors, along with our Stakeholder Advisory Group member, The Royal Pharmaceutical Society, for their support. 👏

Together, we’ve helped champion the importance of personalised care education for both pharmacists and the wider health and care workforce.

17/09/2025

A new membership organisation has launched to support NHS Health and Wellbeing Coaches. 🆕

The Association of Health and Wellbeing Coaches Community Interest Company aims to promote professional standards, provide accredited training and supervision, and champion the critical role of coaching in improving patient care.

Working alongside the PCI, the association will strengthen the personalised care agenda and give Health and Wellbeing Coaches a collective voice in shaping the future of the profession.
Membership is free for NHS Coaches who have completed PCI Accredited training.

Get in touch with contact@ahwbc.org to learn more. 📩

15/09/2025

Millions of people live with multiple conditions and yet the nature of general practice can mean that, often, these conditions are reviewed separately. This can result in less holistic care and may cause people to feel they have little opportunity to discuss the broader healthcare problems that matter most to them.

In an upcoming webinar, Chris Salisbury, Emeritus Professor of Primary Care and Rachel Johnson, Associate Professor in Primary Care, both at the Centre for Academic Primary Care at the University of Bristol, will demonstrate how practices can instead conduct integrated, personalised reviews of all the patient's conditions together, what tools exist to do so, and how this approach improves outcomes for patients and staff.

Date: Friday 3 October. 📅

Time: 12:00 to 13:00.⏰

Book your free place at: https://www.eventbrite.co.uk/e/personalised-annual-reviews-for-people-with-multiple-long-term-conditions-tickets-1536980513089?aff=ebdsoporgprofile&keep_tld=1