Carlisle Healthcare

07/11/2025

Find out more about the Yellow Care scheme mentioned at:
https://yellowcard.mhra.gov.uk/

05/11/2025

There are many many things that frustrate us and potentially make us angry...

- Bad weather and politics.
- Waiting and delays.
- Being behind someone driving slower than you want to drive.
- Being in front of someone who’s practically on your bumper when you are driving the speed limit.
- Endless advert breaks on online videos now (“Skip ad”), including everyone promoting things within the videos themselves too... “today’s video is brought to you by Dr Drake Ramoray.”
- & perceived patronising posts on social media that talk about what makes us frustrated and angry. 🤔

Anyway, the point we’re making is that sometimes all this can understandably build up - and occasionally, that frustration ends up being taken out on the people who are just trying to help.

It really saddens us that in recent weeks, some GP practices have reported incidents where members of staff - particularly reception teams - have experienced abuse and threatening behaviour from patients. This behaviour is unacceptable, and practices will respond accordingly to protect their teams. In serious cases, practices have the right to remove patients from their list if they are violent or abusive.

We completely understand that everyone can feel anger or frustration at times - healthcare can be especially stressful for both patients and staff. But at the end of the day, we’re all human.

And yes, this should absolutely work both ways. Healthcare staff should treat patients fairly, kindly, and respectfully too. If you have concerns about your care, there are formal complaints routes to raise them safely and effectively - abusive behaviour is never the right route.

This message doesn’t just apply to GP practices - it includes all wider healthcare teams: dentists, opticians, pharmacists, hospital staff, community services, and everyone working hard to support patients across our area.

Maybe technology and outside factors have changed our patience, concentration, and expectations, but unfortunately not everything can be instant. Healthcare teams are working hard to provide the best care possible in a system under huge pressure.

So, in a world where so many things seem to be sadly increasing in cost, remember - kindness is still free to share. 💚💙

03/11/2025

30/10/2025

October is Attention Deficit Hyperactivity Disorder (ADHD) Awareness Month. ADHD is a condition where someone’s brain works differently to most people’s.

The NHS website has more information about symptoms, getting help and how to manage ADHD.

➡️ https://www.nhs.uk/conditions/adhd-adults/

30/10/2025

🍁 Got a sore throat or a seasonal cough this autumn? 🤧
Your local pharmacist can help 💙💚

Pharmacists can:

Suggest treatments that don’t need a prescription.

Provide prescription medicine for certain conditions through Pharmacy First, without needing a GP appointment.

Some of the conditions they can help with include:
- Sore throat (5+)
- Earache (1–17)
- Urinary tract infections (UTIs, women 16–64)
- Impetigo (1+)
- Infected insect bites (1+)
- Sinusitis (12+)
- Shingles (18+)

They’ll advise you to see a GP if they think it could be something more serious. Trusted, convenient support when you need it most!

Stay well this season and choose wisely 🍂

29/10/2025

We currently have a job vacancy for a Bank Domestic Cleaner.

This is to join our bank domestic team at Carlisle Healthcare, to cover holiday and sickness cover at mainly our North Carlisle surgery. This is evening work, 6.00pm - 8.30pm.

At times there will be shifts available at our Locke Road surgery, which is early morning.

The closing date is 17 November 2025

Find out more about this role and apply at: https://beta.jobs.nhs.uk/candidate/jobadvert/A1945-25-011-NC

Mid-Week Spotlight: General Practice Jobs! 👀🩺

Looking for a new role in healthcare? 💙💚 Here’s our weekly roundup of NHS vacancies in North Cumbria NHS area — including lots of GP roles for doctors who love and the lifestyle!

🔹 Care Coordinator – Anticipatory Care Team (Keswick & Solway ICC/PCN, North Cumbria Integrated Care Cumbria Occupational Therapy)
🔹 Medical Receptionist – Brampton Medical Practice
🔹 Bank Domestic Cleaner – Carlisle Healthcare
🔹 Salaried GP, Clinical Coder & Administrator – Castlegate and Derwent Surgery
🔹 Practice Nurse – Dalston Medical Group
🔹 PCN Healthcare Support Worker – Eden Medical Group Carlisle
🔹 Digital & Transformation Lead – Eden Primary Care Network (closing date: 30/10/25)
🔹 Healthcare Assistant – The Workington GP Practice (closing date: 31/10/25)
🔹 GP – Salaried at Longtown Medical Practice
🔹 ARRS General Practitioner – Carlisle Healthcare PCN, Spencer Street GP Surgery (closing date: 31/10/25)
🔹 Practice Nurse – Grosvenor House Surgery
🔹 General Practitioner – Wigton Group Medical Practice

🔹 Want more info or to apply? See the link in the comments for full details.

💡Maybe tag someone who might be interested or share this post — help these opportunities reach the people who need them!

29/10/2025

We are now back online with our phone system. Thank you for your patience while we worked with an intermittent service during the provider’s technical issue.

Updated 1:45pm – 29/10/25:
We’re pleased to report that the technical issue with the phones across some of the GP Practices has now been resolved by providers. Thank you very much for your patience during this time. 💚💙

28/10/2025

Find out more at:
https://www.nhs.uk/nhs-services/pharmacies/how-pharmacies-can-help/

Find out what services pharmacies can offer and how they can support you.

28/10/2025

We are affected by this - calls are getting through, it's just with an intermittent service. So if you can use online methods to contact us this will help free up lines for others. We apologise for the inconvenience and hoping the providers can resolve soon. Thank you for your patience.

Updated 1:45pm – 29/10/25:
We’re pleased to report that the technical issue with the phones across some of the GP Practices has now been resolved by providers. Thank you very much for your patience during this time. 💚💙

Updated 8am - 29/10/25 - this is still the case this morning for some practices with providers still working to fix the issues as soon as possible. We will keep you updated.

4:00pm - 28/10/25
We're receiving reports from some GP Practices that they are having some issues with their phone lines currently, which is resulting in limited lines/an intermittent service. This is again a wider issue with telephony providers.

💡 In the meantime, if your GP practice offers alternative ways to request appointments (such as online services or apps), we recommend using these options, wherever possible, while the phone lines are experiencing technical difficulties.

📱 you can check your local GP practice's social media or website for updates specific to your area.

Practices apologise for any inconvenience this may cause and appreciate your patience and understanding. 🙏 We hope this is resolved soon.

Please help spread the word to friends and family—especially those who may not be online or using social media to make them aware.
Thank you 💚💙

28/10/2025

💚 Repeat Prescriptions 💙
Did you know? You can order your repeat prescriptions 24/7 using your NHS App or NHS Login account.

If you’re unable to order online, it may be for one of the following reasons:

- A medicine review is due with your GP practice.
- It’s too early to order your next supply.
- The item is an acute (short-term) or one-off prescription.
- You’ve already requested it.
- You have a repeat dispensing prescription in place.

Please remember: the online system is for repeat prescriptions only — you cannot reorder new or short-term medications this way.

23/10/2025

Includes a ARRS General Practitioner role - for the Carlisle Healthcare Primary Care Network 👇

Considering a career or job in the world of General Practice? 🩺
Well let's take our weekly look at some of the current job vacancies at the moment as there is a mix of clinical and non-clinical... 💚💙

See comments👇 for link for more information and to apply.

The Your Health Matters Team (part of Keswick and Solway ICC / PCN) and role from North Cumbria Integrated Care are looking for a Care Coordinator for the Anticipatory Care. You may have caught our short video about the team yesterday 🎬 If not - we'll add into the comments too.

Brampton Medical Practice : Medical Receptionist

Castlegate and Derwent Surgery :
Salaried GP
Clinical Coder and Administrator

Eden Medical Group Carlisle :
Long Term Conditions Care Co-Ordinator (Closing Date: 26 October 2025)

Eden Primary Care Network : Digital & Transformation Lead

The Workington GP Practice : HealthCare Assistant

Spencer Street GP Surgery :
ARRS General Practitioner - for Carlisle Healthcare PCN

Grosvenor House Surgery :
Receptionist (Closing Date: 26 October 2025)
Practice Nurse

Westcroft House Surgery. :
Advanced Nurse Practitioner - frailty & complex care
(Closing Date: 24 October 2025)

Wigton Group Medical Practice : General Practitioner

23/10/2025

Always good practice to stock up on your homely remedies and essentials.

💙💚 Be Winter Ready: Stock Up Your Medicine Cabinet ❄️

The “winter is coming” messages will be hitting your feeds soon, so we thought we’d get in early… obvious Game of Thrones reference, anyone? Anyone? ... 😄 Anyway, let’s get to the useful bit!

As the colder months approach, it’s a good idea to make sure your home medicine cabinet is stocked with essentials — including homely remedies for common winter ailments. Many coughs, colds, sore throats, and upset stomachs can be safely managed at home with over-the-counter items and simple remedies recommended by your pharmacist.

🩺 Homely remedies and essentials to have on hand:

- Paracetamol and/or ibuprofen – for pain, fever, and aches
- Throat lozenges and cough syrup – to soothe sore throats and coughs
- Decongestant or vapour rub – for blocked noses
- Antihistamines – for allergies or itching
- Rehydration sachets – for sickness or diarrhoea
- Plasters, antiseptic cream, and bandages – for minor cuts or scrapes
- A thermometer – to check for fever
- Any regular prescription medicines you or your family need

💊 Top tip: Check expiry dates and replace anything out of date. Store medicines safely, out of sight and reach of children.

Your local pharmacist 🌟can provide expert advice on homely remedies and how to manage common winter symptoms safely.

🌡️ A little preparation goes a long way — help yourself stay well this winter!

👉 Find out more about Medicines Management: https://www.primarycarenorthcumbria.co.uk/medicines