Lean Implementation and Lean Accounting In Care • Specify Care
This may be defined by the service user.
Care is the activity which improves the health, well being and experience of the service user.
• Identify the Care Stream
This is the core set of actions required to deliver care for service users.
• Make the process and care flow
Align healthcare processes to facilitate the smooth flow of service users and information.
• Let the service user pull
The service user should begin to utilise services as needed, the service should deliver on demand, with the resources needed for it.
• Pursue perfection
Develop and amend processes continuously in pursuit of the ideal.
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