Ely Bridge Surgery

23/07/2025

PATIENT INFORMATION

We are switching over computer systems today
We will not be offering routine appointments and we will only be seeing patients with acute medical emergencies only
We will hopefully be back to normal tomorrow

Thank you for your understanding.

22/07/2025

10/07/2025

PATIENT INFORMATION

All our phones are now working and back to normal.
Thank you for your patience.

10/07/2025

PATIENT INFORMATION

Our engineers have given us a temporary fix for our phones you will be able to ring and get through to us. We will update you when things are back to normal.

Thank you

10/07/2025

PATIENT INFORMATION

We are currently experiencing problems with our phone lines we have contacted our engineers and awaiting a response please bear with us and we will update you.

Thank you

01/07/2025

Here is the activity dashboard for the surgery during June 2025. Please be aware that our reporting for emergency appointments is slightly different but they will come within the ‘Booked on the Day’ figures.
Demands on our services remain high but please be assured that we are doing everything possible to ensure the best service for our patients within available resources and funding. If you cannot attend your appointment please contact the surgery at your earliest opportunity. You can also cancel your appointment via your text message reminder.
We would like to thank all our patients for their continued support as well as all our staff for working tirelessly as always.

27/06/2025

ZERO TOLERANCE

A reminder to our patients that if anybody is seen filming/uploading videos from the surgery they could be removed
from our patient list.
We also will not accept any aggressive behaviour made towards any of our staff.

23/06/2025

Living with type 2 diabetes? You’re not alone.
MyDesmond is a free education and support website designed to help you take control of your health - your way.
• Learn more about type 2 diabetes through our interactive learning and 10-weekly booster sessions
• Chat with members of the Desmond community
• Set daily goals that fit around your lifestyle
• Ask the Expert – where you’ll have a multi-disciplinary team at your fingertips
• Track your activity levels and even link up to the Fitbit or Google Fit
• Track your weight, blood pressure, HbA1c, diet and cholesterol
Go to www.mydesmond.wales to request access.

17/06/2025

We want to improve care, services and outcomes for people with diabetes across Cardiff and Vale.
Complete this short survey and help shape better health and health services in your community.
Link to the survey here https://ex.civicamysay.co.uk/Q5LDxX7J

09/06/2025

IMPORTANT PATIENT INFORMATION

Please ensure you order your repeat prescriptions in plenty of time ready for our clinical system changeover. We will be issuing double post dated prescriptions from the 18th June 2025 until July 16th 2025 to cover this period. Please ensure you keep these prescriptions safe as we will be unable to reprint any that are lost.
Thank you for you help and understanding.