24/04/2025
Introducing Quad Medical’s New Incident Support Unit
Enhancing Safety, Resilience, and Preparedness Across the Events Industry
We’re proud to unveil our new Incident Support Unit. A mobile asset designed to transform how we prepare for and respond to serious incidents at events. Built with today’s evolving threat landscape in mind, this unit significantly enhances on-site capability, providing rapid, coordinated support when every second counts.
Serious incidents should be handled by the NHS and emergency services, but the events world must be ready to respond until they arrive.
In support of Martyn’s Law, we’re taking proactive steps to help venues and organisers plan for the unexpected and not just the expected. We fully back the principles of ACT (Action Counters Terrorism) and the “Don’t Dance Around It” campaign, reinforcing the need for open conversation, visible readiness, and a no-compromise approach to public safety. Terrorism isn’t an easy subject, but avoiding it isn’t an option. It’s time to act, plan, and protect.
The Incident Support Unit goes far beyond a traditional medical response. It’s a tool for the entire event team—designed for seamless collaboration between medical, security, operations, bars, cleaning crews, maintenance, and stage management. Major incident planning is a team effort, and this vehicle is a shared asset in any joint response.
Fully equipped and highly visible, the unit carries:
• Hundreds of PAcT kits, basic first aid kits, carry sheets, and guidance cards, everything quick to deploy, and designed to save lives in seconds.
• Four rapid-deploy triage tents, colour-coded red, amber, green, and purple, for clear and efficient casualty management in the event of a serious or major incident
We built it ourselves. With guidance from industry leaders like PVL UK for vehicle livery and Commercial Auto Electrics (Kent) Ltd for the electrical systems, the final layout and build were completed in-house.
We’re fortunate to work with some of London’s leading event production companies, teams that are engaged, proactive, and always looking to improve. These conversations happen often in our planning sessions, and we’re proud to play a part in helping to raise the bar for incident readiness across the sector.
Ideally, the vehicle will never be used. But visibly, it will always be there at the events we cover and standing as a bold reminder that preparedness saves lives.
Be Prepared. Be Resilient. Be Ready.