Care Opinion

15/08/2025

Today we share this blog from Kelly Turner, Operations Manager at Care Opinion Canada who asks “What could healthcare look like if we dare to listen more deeply” 👇

Kelly Turner is the operations manager of Care Opinion Canada, a program of the Alberta-based non-profit Imagine Citizens Network that enables patients, families, and healthcare professionals to share their experiences with health and social care services. Health systems around the world are awakeni...

15/08/2025

After falling ill, this author expresses gratitude for the prompt care and attention received, saying it "made me feel someone was concerned with my situation". Read their full story 👇

https://www.careopinion.org.uk/1383770

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

13/08/2025

What a wonderful care story from the Southern Health & Social Care Trust - read the full story below 👇

www.careopinion.org.uk/1383153

Southern Health and Social Care Trust

13/08/2025

We’re delighted to share our 2024–25 Annual Review of stories told about NHS Scotland.
This year’s theme: Scotland’s commitment to continually listen and improve.
📝 11,458 stories
💬 13,873 responses
✅ 77% completely positive
❤️ 1.6M reads
🔗 Read more: https://www.careopinion.org.uk/blogposts/1292/annual-review-of-stories-told-on-care-opinion-about-nhs-scot

NHS Ayrshire & Arran, NHS Borders, NHS Dumfries & Galloway, NHS Fife, NHS Forth Valley, NHS Golden Jubilee, NHS Greater Glasgow and Clyde, NHS Grampian, NHS Highland, NHS Lanarkshire, NHS Lothian, NHS 24, NHS Orkney, Scottish Ambulance Service, NHS Shetland, NHS Tayside and NHS Western Isles

13/08/2025

A relative shared how NHS Forth Valley's team cared for their 83-year-old mother during serious illness.

They described the support as holistic, responsive, and “life-changing".

Read the full story on Care Opinion👇
www.careopinion.org.uk/1380285

28/07/2025

📣 The NHS’s new 10-year plan says that by 2026, every provider should have strong systems to collect and use patient feedback — making sure it reaches frontline staff and drives real improvement.

At Care Opinion, we’ve been supporting exactly this kind of listening for 20 years.

💬 People share their experiences
👂 Staff and services read and respond
🔄 Feedback leads to learning and change

Whether you're in the NHS or simply passionate about better care, this matters.

👉 Read how Care Opinion can help: https://www.careopinion.org.uk/blogposts/1286/listening--learning--improving---how-care-opinion-supports-n
📩 Get in touch: info@careopinion.org.uk

Update from Care Opinion

14/07/2025

Today we share this wonderful story that made our team smile Hampshire and Isle of Wight Healthcare NHS Foundation Trust, it tells of the praise and gratitude to staff who were able to help this patient. Simple things we take for granted can bring so much joy. Read the full story here: https://www.careopinion.org.uk/1376175

07/07/2025

An estimated 153,000 people are currently living with Parkinson's disease, it can be a daunting diagnosis but there is support available and this author shares how a local service has helped their family Devon Healthcare

Read the full story here 👇

https://www.careopinion.org.uk/1375532

27/06/2025

You may have seen that as of the end of June, NHS.uk will no longer be operating their feedback service. We want to reassure you that Care Opinion will continue to provide our feedback platform as normal. Here is a blog by our Director of R&D, James Munro: https://www.careopinion.org.uk/blogposts/1281/the-end-of-patient-feedback-on-nhs-uk--what-does-this-mean-f

Update from Care Opinion

24/06/2025

We at Care Opinion are delighted to help Fife Health & Social Care Partnership (NHS Fife and Fife Council) celebrate the fact that they are the first HSCP in Scotland to receive more than 1,000 stories on Care Opinion! What a fantastic achievement this is and is testament to the hard work and dedication of staff across Fife, and the importance they place in listening to the voices of the public who access health & care services. To help us celebrate, my colleague Charlotte has written a blog with some great quotes from the Fife team here:

Update from Care Opinion

05/06/2025

👋 We're excited to share our latest blog covering our Spring Conference 2025 - We were delighted to welcome guest speakers and attendees from around the world who all shared an interest in the power of online public feedback 👇


https://www.careopinion.org.uk/blogposts/1276/care-opinions-spring-conference-2025

28/05/2025

Members of the Care Opinion team have been invited to present virtually at the Care Opinion UK Conference this week. We're honoured to share our work on an international stage and share what we have accomplished since our launch in 2024!

We're grateful for the opportunity to contribute to important conversations alongside our UK colleagues and extend a sincere thank you to Care Opinion for the invitation to present!