21/04/2026
I spent this morning at Telegraph in London attending a panel discussion with and have been reflecting on several of the themes that came up.
One idea, in particular, has stayed with me.
We often focus on performance, retention and innovation within organisations, but much of this seems to come back to something more fundamental.
Learning.
When people feel they are developing, they are more likely to stay. When they feel trusted to think, question and contribute, they are more likely to engage. When they are given space, they are more likely to try something different. This aligns perfectly with our mission at Minds to offer post diagnostic learning to every child, young person, family, education setting and workplace.
There was an interesting discussion around intrapreneurship, not as a role, but as a mindset. One that involves questioning the status quo, reframing problems and being willing to unlearn as well as learn. I wonder, when in large organisations, perhaps I was always an intrapreneur?
However, this is heavily shaped by culture. It requires environments where curiosity is supported, where there is strong role modelling, and where new ideas are given space to develop.
Alongside this, there was a clear emphasis on maintaining a human-first approach, particularly as AI becomes more integrated into everyday practice. Tools are only effective when people feel confident in how they support their work and when they are given the space to explore and understand them.
The balance between technical and human skills was also highlighted. Role-specific expertise is essential, but it is communication, adaptability and resilience that often shape progression and longer-term retention.
It left me reflecting on one question.
Thank you today to the panelist’s for your time and thoughtful insights!
