13/03/2026
📢 📢 Our Online Conflict Resolution For The Ambulance Community course was originally developed in partnership with Southwestern Ambulance foundation trust and has been updated for 2025 to reflect the “work without fear” campaign being launched by the Association of Ambulance Chief Executives.
🚑 This programme has been completed by A&E, PTS and Community First Responders and includes a range of filmed scenarios for staff to test their risk assessment skills for a pub fight, a family dispute, a patient who has self-harmed and kicks off and a PTS crew being threatened to be forcibly detained in a house for being late.
🏥 It allows your teams to complete at a time, place and pace to suit. This is NOT dull “Death by PowerPoint” but educationally rigorous and represents incredible value at just £16.95 per licence.