21/08/2025
Read some fabulous feedback from the team that attended our Level 2 Conflict Management training last week, all of the team voted the quality of the trainer, quality of resources, training methods and course contents "EXTREMELY EFFECTIVE"
"I am a paramedic with 31 years experience on the road. After completing a similar course with twice the amount of disengagement techniques I came away confused thinking I will never remember them. This course had excellent theory enabling the learner to understand the possible risks, how to recognise aggression, how to avoid it (hopefully) and also how to disengage should the worst happen. There are a number of techniques which you can apply to most if not all scenarios. An excellent course which I would highly recommend"
"It is a very beneficial course which as well as helping with disengagement skills also helps to reset attitudes and avoid escalating issues"
"I learned a lot and it was enjoyable. Very much geared towards ambulance learners."
All attendees stated they would recommend this course to a colleague!!
If you would like to discuss how we could help reduce conflict in your workplace, please get in touch enquiries@solutionstraining.co.uk
“ Solutions have just delivered an accredited conflict resolution train the trainer training course to educators at the Northern Ireland Ambulance Trust who have been our customer for over twenty years.
Pre course e learning plus two days in the classroom they are now equipped to deliver ambulance sector specific conflict resolution training plus how to apply Aikido based non pain compliant disengagement skills. Feedback from participants being that the course content and training materials and Paul the trainer were “extremely effective” in assisting them to learn.
On completion they now have access to comprehensive training materials including several filmed scenarios for staff to risk assess. Additionally access to a film library of disengagement skills. To reward their work, they now possess the QNUK Level 2 award in conflict resolution which is on the regulated qualifications framework. For more details visit www.solutionstraining.c.uk