16/09/2025
Supporting someone with dementia presents unique challenges that can feel overwhelming.’
Hollie, our Dementia Helpline Adviser, shares her guidance for families caring for a loved one with dementia:
‘We receive thousands of calls to our dementia helpline every month, and we know the period before, during, and after diagnosis is particularly difficult for families.
‘Here are my top tips for supporting a loved one with dementia:
1. Reassure them that they’re still them
‘Dementia can knock a person’s confidence. Let them know you still think of them as the person they’ve always been and focus on what they can do and how they can still contribute.’
2. Try to understand changes in behaviour
‘Try to work out why they’re upset and provide as much reassurance as you can. Use gentle persuasion where you can or provide a distraction or change the topic of conversation.’
3. Keep up relationships with family and community
‘It’s important to try to keep existing relationships going. Join social groups, community activities, or visit dementia cafés where you can connect with others facing similar challenges.’
4. Adapt your communication style
‘Be patient and use short, simple sentences. Maintain eye contact and use non-verbal communication, such as smiles and physical gestures. But never use infantilising or patronising language.’
5. Prioritise your own wellbeing
‘Seek help and support - whether through friends and family, local dementia support groups, and/or health and social care professionals. Everyone needs regular breaks to recharge their batteries and continue to do the things they love.’
If you support or have supported someone living with dementia, what would you add to this list?
