23/08/2024
The National Parents and Students Leaving Certificate Freephone Helpline opens 23 August: 1800 265 165
The National Parents and Students Leaving Certificate Helpline 1800 265 165 will operate from Friday 23 August -Saturday 31 August.
The Helpline is a free-phone service provided to Leaving Certificate students and their parents and guardians during the period when exam results become available. It will provide support and information relating to the results and on all pathways including CAO, apprenticeships, Further Education and Training (FET) and more. It will also be open to those who didnāt sit their leaving certificate in 2024 but need further information.
The Helpline is staffed by professional and experienced guidance counsellors who will deliver one-to- one support to parents and students. The guidance counsellors involved in the helpline are members of the Institute of Guidance Counsellors (IGC). The National Parent and Student Leaving Cert Helpline is supported by the Department of Education, the National Parentsā Council, the Irish Second Level Studentsā Union (ISSU) and Trinity College Dublin.
Guidance counsellors can provide information and support on a whole range of issues, for example, calculating CAO points, examination result rechecks, accepting an offer, failing a subject, repeating and viewing of scripts. Students and parents may also have questions relating to course information, preference order, no offer, further education and training options, apprenticeships, private colleges, UNICAS, UCAS, CAO, registration fees and gap years.
Those seeking support and information can contact the Helpline on 1800 265 165 and all queries will be dealt with in a professional and confidential manner.
To speak to a guidance counsellor, call the Helpline number: 1800 265 165.
The opening hours of the National Parents and Students Leaving Cert Helpline 2023 are:
Friday 23 August 10am to 5pm
Saturday 24 August 10am ā 5pm
Sunday 25 August Closed
Monday 26 August 10am ā 5pm
Tuesday 27 August 10am ā 5pm
Wednesday 28 August Round 1 Offers 10am ā 5pm
Thursday 29 August 10am ā 5pm
Friday 30 August 10am ā 5pm
Saturday 31 August 10am ā 2pm