
08/10/2024
JK LAB'S CUSTOMER POLICY ⭐ We guarantee genuine products, 100% REFUND if we detect quality products.
1️⃣ Product return policy - Conditions for return: Customers can exchange or return products if the product is defective, damaged or not as described within the specified period (usually 7 days) - Regulations on product condition: Products must have intact labels, be unused and not harmful to users.
💴 Refund method: Can be refunded in cash
2️⃣ Customer care and consulting policy - In-depth consultation: Free consultation to help customers choose products suitable for their skin type, specific skin problems (acne, melasma, whitening) - Online support: 24/7 online chat support
3️⃣ Delivery policy and shipping fees - Free shipping: Free shipping for orders that reach the minimum price.
- Delivery time: Commitment to fast delivery time, can be from 1 to 5 days depending on the area.
- Order tracking: Provide order operation code for customers to track the delivery process.