This policy outlines how we collect, use, and safeguard your information when you visit our website, purchase our books (physical or digital), or engage our counseling and training services. Information We Collect We collect different types of information depending on how you interact with us:
Personal Identification: Name, email address, phone number, and billing/shipping address. Payment Da
ta: Credit card details or payment processor information (handled securely by our third-party payment providers; we do not store full credit card numbers). Counseling Intake Data: Information provided on intake forms. Note: Clinical notes and therapy records are kept strictly confidential and separate from general website data, in accordance with professional ethical standards and applicable health privacy laws. Digital Product Data: We track download links and access logs to ensure the delivery of digital purchases. How We Use Your Information
Order Fulfillment: To process payments, ship physical books to your address, and deliver digital book files to your email. Service Delivery: To schedule counseling sessions, conduct training workshops, and communicate appointment reminders. Customer Support: To resolve technical issues regarding digital downloads or shipping inquiries. Marketing: To send newsletters or updates about new books and workshops (only with your explicit consent). Sharing of Information We do not sell your personal data. We only share data with trusted third parties necessary for our operations:
Payment Processors: To facilitate transactions. Shipping Providers: To deliver physical books. Email Services: To send booking confirmations and digital download links. Data Security We implement industry-standard security measures to protect your data. However, no transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Cookies Our website uses cookies to enhance user experience and analyze site traffic. You can choose to disable cooes through your browser settings. Contact Us For privacy concerns, please contact us at: info@resettour.com
