05/03/2026
Position: Customer Care Assistant
Duties & Responsibilities:
~ Greet patients or visitors upon arrival and departure, and provide assistance when required.
~ Remain stationed at the counter at all times unless attending to patients or customers.
~ Register, screen, and assign patients to the appropriate wards or consultants.
~Accompany patients to the designated wards when necessary.
~ Answer incoming calls within three (3) rings, route calls to the appropriate department, and take accurate messages.
~ Assist in arranging telephone appointments for consultants.
~ Perform other duties as assigned by the management.
Education & Requirements:
Sijil Pelajaran Malaysia (SPM) or equivalent qualification.
Able to work on a shift basis.
Good oral and written communication skills in English and Bahasa Malaysia.
Friendly, presentable, and customer-service oriented.
Application:
Interested candidates may submit their CV/Resume (hardcopy) to:
Human Resource Department
Selesa Pacific Hospital (Main Building)
Or email your application to: hr.miri@selesapacific.com
Tel: 085-437755 (Ext: 3808)
Note:
Walk-in interviews and calls after office hours (5:00 PM) will not be entertained.