09/07/2024
HIRING!
Company Description
BFK Laundrolux is a customer-centric professional laundry, dry-cleaning, and general cleaning services provider based in Ibadan. We are committed to washing all fabrics and providing other domestic and industrial cleaning services to meet customer tastes and satisfaction. Our goal is to exceed customer expectations and go above and beyond to deliver exceptional service and grow our customer base
Role Description
This is a full-time on-site role as a Customer Service Officer at BFK Laundrolux in Old Ife Road, Ibadan. As a Customer Service Officer, you will be responsible for field marketing and sales, order collections, excellent customer support, ensuring customer patronage and satisfaction, delivering a positive customer experience, online marketing, and designated administrative duties.
Qualifications
Interpersonal Skills: Ability to engage and communicate effectively with customers
Sales and marketing skills to grow customer base
Customer Satisfaction and Customer Support: Understanding and anticipating customer needs, resolving customer issues, and ensuring customer satisfaction
Customer Service and Customer Experience: Providing exceptional service and creating a positive and memorable customer experience
Excellent communication and problem-solving skills
Strong administrative, organizational, and multitasking abilities
Attention to detail and accuracy
Previous experience in customer service is preferred
Higher National Diploma or Degree
