19/03/2026
Our awesome Practice Manager for the South Taranaki Rural Health General Practice 👏👏👏
“I think rural healthcare is really about distance. Not just kilometres on a map, but the distance between someone needing help and actually getting it. And sometimes the most important thing you can do is bring that care a little closer to home.
Healthcare isn’t just what happens in the consultation room. It’s everything that happens before that moment. I manage the general practice inside Hāwera Hospital, and most of my role is making sure the right people are in the right place at the right time so patients can be seen. Rosters, workforce, appointments, systems. All the pieces that have to line up before someone ever sits down in front of a clinician.
I actually started my career as a pharmacist. I trained at Otago and spent years working in hospital pharmacy and medication systems. Over time I realised I was drawn to the bigger picture of healthcare and how it all connects and flows.
In rural communities, that connection matters even more. Access to care isn’t always easy. Some patients travel long distances for appointments, and the cost of travel alone can become a barrier. So whenever we can treat someone locally, it makes a real difference.
What lights me up is seeing that invisible work become visible when someone is able to get the care they need close to home. It all revolves around breaking down barriers so people can care for people.
Bringing services together.
Bringing people together.
Because in the end, that’s all it really is.
People helping people.”
Lisa, Practice Manager South Taranaki Rural Health General Practice