The Doctors Online

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The Doctors Online

Welcome to The Doctors Online, online healthcare wherever you are. 2 mins to book, easy and convenient. That's where we come in.

At The Doctors Online we know that sometimes hard to get an appointment with your regular GP, or life just gets in the way… work, kids, travel, and figuring out how to get to the clinic is the last thing on your mind! One quick tap will put you in touch with our experienced New Zealand-based doctors. They have a variety of specialties and work to the highest national and Green Cross Health standards. We take providing you the best care and advice seriously. Take the stress out of it, book a Doctor Online.

09/10/2025

October is Health Literacy Month – a great time to remind ourselves how important it is to understand and use health information to make the best decisions for our well-being.

Understanding your health shouldn’t be confusing. If you don’t understand something, please don’t hesitate to ask for clarity – we want to empower your health journey at all stages of life.

Improving your health literacy leads to better health.

Healthify is a great place to start: https://healthify.nz/

07/10/2025

How do I receive my test results?

Once we receive your test results, our clinician will review them carefully. After that, we’ll send your results to you via email, along with any follow-up advice you may need.

06/10/2025

Breast Changes? Don’t wait. Get Checked, fast.

October is Breast Cancer Awareness Month – a timely reminder to do regular self-checks, as early detection is vital. If you’ve noticed something unusual – like a lump, swelling, or skin changes – and can’t get a same-day appointment at your usual clinic, we’re here to help.

You can speak to one of our online doctors, and if you’ve taken photos beforehand, that can really help. They’ll assess your symptoms, provide support, and recommend an in-person follow-up if needed.

We encourage everyone to know what their breasts normally look and feel like, and to understand what common changes to watch out for. Breast Cancer NZ recommends checking your breasts once every year.

If you have any concerns or want to learn more about breast health, don't hesitate to book an appointment with us. We’re here to support you every step of the way.

Click here for more information from the experts: https://www.breastcancerfoundation.org.nz/bcam.

To book an appointment click here: https://m-the-doctors-online.indicipms.nz/

30/09/2025

What happens at the end of your online consultation with us?

Our doctors will always make sure you leave with clear next steps. This may include:
- Sending an electronic prescription directly to your preferred pharmacy
- Ordering lab tests, with requests sent straight to your local provider
- Referring you to a specialist or another healthcare provider
- Sharing educational resources to support your understanding
- Recommending a follow-up consultation to check on your progress
- Recommending an in-person appointment if needed

Book your casual consult with us today, we have same-day availability most days: https://www.thedoctorsonline.co.nz/

23/09/2025

Can I cancel or reschedule my appointment?
No problem, simply let us know at least 4 hours before your appointment. If you cancel later than that, a fee may apply. https://www.thedoctorsonline.co.nz/

17/09/2025

Join us in celebrating the 50th anniversary of Te Wiki o Te Reo Māori, Māori Language Week!

Te Reo Māori is one of the official languages of Aotearoa, New Zealand, and it’s our privilege to honour that; this week and throughout the year.

If you’re exploring Te Reo for the first time, we encourage you to give it go. Start with a couple of words that you use every day and go from there. Every action helps preserve Te Reo Māori as a living language across the motu (island), safeguarding it into the future.
Here’s a selection of Te Reo kupu (words) that you use every day:
- Kia ora (Hello)
- Ata mārie or Mōrena (Good morning)
- Ahiahi mārie (Good afternoon)
- Ngā mihi nui (Thank you)
- Ko toku ingoa (My name is)
- Korero (a talk or discussion)
- Hui (gathering, meeting, assembly)
- Kura (School)
- Kapu (Cup)

For more information, learning materials and ways to show support for Te Wiki o Te Reo Māori, visit https://www.reomaori.co.nz/

16/09/2025

We’ve upgraded to a new online booking platform to make it easier and faster for you, so you can better manage your bookings. https://m-the-doctors-online.indicipms.nz/

09/09/2025

Can I book a consultation for a family member?
Yes! When booking online, enter the full name, date of birth, and address of the person who will have the consult. The appointment needs to be made under their name. https://www.thedoctorsonline.co.nz/

02/09/2025

How can I ensure the best experience with The Doctors Online?
A few quickQuick tips before your consult:
- Write down what you’d like to discuss
- Find a quiet, private space
- Prop up your phone or tablet if you’re not using a laptop
- Click the link 5 mins early to test your audio/videoring the call
- Click the link 5 mins early to test your audio/video

Learn more or book now: https://www.thedoctorsonline.co.nz

26/08/2025

I’m not enrolled at The Doctors NZ medical centres, can I still book The Doctors Online?
Yes, absolutely! The Doctors Online is a GP service for casual patients – it doesn’t matter where you’re usually enrolled. Book today: https://www.thedoctorsonline.co.nz/

08/08/2025

We’re pleased to share that we are now one of the accredited providers of online GP care with Health New Zealand - Te Whatu Ora. This means more people across Aotearoa can access trusted healthcare from a New Zealand-registered GP – no matter where they are. https://www.thedoctorsonline.co.nz/

29/07/2025

Need a medical certificate for time off work?

If you require a certificate, please let our doctor know during your consultation, and we’ll arrange that for you. https://www.thedoctorsonline.co.nz/

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