08/05/2020
Newtown Physio Covid 19 Update 6 April 2020
Dear Client
Our policy updates are based on the most recent advice from the Ministry of Health and ACC.
This is some new information on appointments, for both new injury and follow-up appointments.
We think Newtown Physio is a good choice.
Here are the options we have available for you:
Telephone - call us on 04 389 9605 and we can talk to you about your injury and the best way we can help. Leave a message with your name and number and we will return your call during normal business hours
Video via Skype/Zoom – call us on 04 389 9605, and we will help you set this up on your computer. We will email instructions and talk you through these. Video enables us to see your injury, note any swelling and see any movement restrictions. We can demonstrate your exercises, practical modifications of day to day activities and correct posture. We can also courier crutches or direct you to our online shopping platform. See below.
This is the link for Zoom, one form of video communication we use:
https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Meeting
Emergency appointments – to arrange an emergency appointment at the clinic you must speak with a physiotherapist first. An emergency could be an injury or condition causing continual, severe pain which you have just done, or which is suddenly causing major problems, ie interfering with your sleep, work and your day to day activities. You may require crutches which we can supply, strapping tape which we can advise you on how to use and manual therapy treatment to ease the pain and increase movement.
You will be advised on our stringent health and safety procedures before you attend for any on-site appointments
Call us on 04 389 9065 and leave a message with your name and contact number or email reception@newtownphysio.co.nz
We will return your messages and arrange a suitable appointment time with you during normal business hours
Telephone and Video Charges:
ACC:
ACC First Appointment: $20
ACC Follow-up Appointments: $10
Private First Appointment: $40
Private Follow-up Appointments: $30
On site appointment charges remain the same and the Community Service Card rates apply
Online Shop – Whitely Allcare one of main suppliers of treatment materials has made it easy for you
Click on the link - https://myphysioshop.co.nz?physio=45d7c5c0
You can order online or call them on 0800 255227 and ask to shop at Newtown Physio Care Shop. They will courier your orders directly to you
Whiteley AllCare supplies Therapist Rehabilitation Equipment and Products for Healthcare to practitioners and carers throughout New Zealand