Creating Meaningful Journeys Visaya KPO was formed to cater to the needs of companies to remain competitive in their respective marketplace.
Here at Visaya KPO, we value our long‐term partnerships with our clients by our commitment to quality and reliability. We provide the knowledge and expertise that is flexible to fulfill each customer’s unique needs.
19/11/2025
Here’s a look back on HIMSCON 2025 Press Conference, where VISAYA CEO and HIMSCON 2025 Co-Chair, Julian Valenzuela shared a powerful insight on where the HIMS industry is heading.
HIMAP
07/11/2025
VISAYA extends its support to communities impacted by the recent natural disasters across the Philippines.
05/11/2025
Happening today: CCAP conducts Member Forum: “Navigating Tomorrow’s Challenges Together,” held at work.able GBF Center 1, Bridgetowne Business Park.
The forum gathered industry leaders to discuss key issues shaping the CX sector — including compliance, data security, PEZA regulations, and disaster resilience. Representing VISAYA were Julian Valenzuela, CEO and Carmelo Rondain Alcala, FICD, GCB.D, Director for MIS, CRM, and ASC.
VISAYA continues to champion collaboration and innovation to strengthen the Philippines’ position as a global leader in customer experience and digital transformation.
04/11/2025
Every career begins with Day One. From numbers to purpose, Ricci’s story reminds us how growth truly happens.
Watch Ricci’s CCAP feature and experience the story of transformation.
31/10/2025
The Philippine HIMS industry is setting a new global standard.
Julian Valenzuela, HIMSCON 2025 Co-Chair and VISAYA CEO, reminds us that our industry stands “much higher in the value scale.” Beyond call centers, we are now driving the future of digital healthcare and clinical support worldwide. 🇵🇭
HIMAP
30/10/2025
During HIMSCON 2025, Julian Valenzuela, event Co-Chair, HIMAP Board Trustee, and VISAYA CEO, emphasized the prospects amidst uncertainties for Philippine HIMS companies by combining advanced and emerging technologies with the sincerity of Filipino care.
Our strength has always been people—skilled, compassionate, and committed to excellence.
Read the full article to learn how VISAYA and other industry leaders are shaping the future of healthcare information management services in the Philippines and beyond.
Julian Kyle Valenzuela, HIMAP Board Trustee and Co-Chair of HIMSCON 2025 opens up Day 2 of the conference which also serves as the flagship event of the
24/10/2025
Our very own Reginald Ivan Tayko from VISAYA Dumaguete has been crowned the first-ever Hymns of HIMS Champion during HIMSCON 2025, held at Shangri-La The Fort, Bonifacio Global City.
With an outstanding 98.5% average score, Reginald outclassed 12 other finalists from HIMAP-member companies across the Philippines — a true testament to his passion and talent.
The event, organized by the Healthcare Information Management Association of the Philippines (HIMAP), caps the two-day HIMSCON 2025, the biggest gathering of HIMS professionals in the country.
👏 Congratulations, Reginald, for showing that excellence at VISAYA goes beyond work.
🔗 Read more about his winning journey here ⬇️
Reginald Ivan Tayco of VISAYA is awarded with his cash prize by the HIMAP Board of Trustees. (from L-R) JL Botor, Beng Coronel, Reginald Ivan Tayco, Marianne
22/10/2025
From Dumaguete to the national stage!
VISAYA DGT's Reginald Ivan Tayko emerged as the first-ever Hymns of HIMS Champion at HIMSCON 2025, earning an impressive 98.5% average score for his standout performance at Shangri-La The Fort, BGC.
Join us in celebrating this remarkable milestone for VISAYA and the entire HIMS community! 🎶
20/10/2025
The VISAYA team is well represented at HIMSCON 2025 – Day 1!
This year’s theme, “Sustaining Growth Beyond Disruptions,” sets the tone for meaningful conversations on innovation and resilience in healthcare.
We’re proud to stand among industry leaders driving sustainable solutions and transformative change across the healthcare landscape.
22/09/2025
At the HIMAP Q3 GMM, VISAYA CEO, HIMAP Trustee, and Chair of the Marketing & Branding Council Julian Valenzuela presented the Outbound Mission on International Conferences.
He emphasized how global conferences empower HIMAP members to expand presence, forge partnerships, and bring back insights that drive the industry forward.
VISAYA remains committed to this vision of creating impact both locally and globally.
09/09/2025
VISAYA CEO and HIMAP Board Trustee, Julian Valenzuela, joined the DICT-led career fair at SM City Laoag to share insights on the future of healthcare information management.
Alongside fellow HIMAP Board Trustee Marianne Castillo, who delivered a session on HIMS career pathways, JLV spoke on industry perspectives that will guide students and job seekers as they explore careers in the IT-BPM sector.
With HIMAP’s advocacy and the support of Mayor James Bryan Alcid and Vice Mayor Carlos Fariñas, VISAYA continues to champion HIMS careers and expand access to meaningful work in the regions.
31/08/2025
Today, we honor the dedication and hard work that drive progress forward. Happy Labor Day from VISAYA! 🇺🇸✨
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At Visaya Knowledge Process Outsourcing Corporation we customize solutions in the fields of Medical Billing, Medical Coding, Customer Service, Data Entry and Back Office Support.
HEALTHCARE INFORMATION MANAGEMENT
We help you gain comparative edge by harnessing the power of information in data and business processes.
CONTACT CENTER SERVICE DELIVERY
Aim for brand loyalty and high levels of customer service while intensifying growth and revenue
FINANCE AND ACCOUNTING OUTSOURCING
Streamline your business workflow to keep that income coming
INFORMATION TECHNOLOGY MANAGEMENT
Provide cost effective, technically advanced and flexible solutions.