I.T. & Business Process Association of the Philippines

23/12/2025

As the year comes to a close, we at IBPAP thank everyone who has been part of the journey this year.

Together, we strengthened collaboration, pushed progress forward, and continued shaping the future of the Philippine IT-BPM industry.

Wishing you a restful holiday season and a bright year ahead.

✨ Happy Holidays from IBPAP.

17/12/2025

Congratulations to our IBPAP members recognized at the 2025 PEZA Awards Night! 👏

Your recognition is a testament to the leadership, discipline, and sustained excellence that continue to define the Philippine IT-BPM industry on the global stage.

As shared in IBPAP President Jack Madrid’s message during the evening, “Tonight, we honor not only a remarkable legacy, but a continued commitment to collaboration, globalization, and inclusive progress.”

🏆 Outstanding Exporter:
Concentrix CVG Philippines, Inc.; Optum Philippines; Wells Fargo International Solutions LLC – Philippines; TP

🏆 Outstanding Employer:
HSBC Electronic Data Processing (Philippines), Inc.; Wells Fargo International Solutions LLC – Philippines

🏆 Outstanding Community Projects:
Lexmark Research and Development Corporation

🏆 Hall of Fame – Outstanding Environmental Performance:
Cognizant Philippines

We are proud to stand alongside our members as you set benchmarks for excellence, responsible growth, and nation-building, while continuing to strengthen the Philippines’ reputation as a trusted global IT-BPM destination.

Photo Credits to Department of Trade and Industry (DTI) in the Philippines

16/12/2025

💬 “This is an industry we all want to protect and grow.”

That is how Concentrix Global Vice President Claire Alfonso describes Filipinnovation. Not as a buzzword, but as a shared responsibility to build on what the industry has achieved and make sure it continues to create opportunity for the workforce of today and tomorrow. 🤝🇵🇭

In her conversation with Jack Madrid on Promptly Speaking, Claire explains why Filipinnovation is about long-term thinking, collaboration across the industry, and ensuring growth continues to uplift people and communities. 🚀✨

🎥 Watch this reel and catch the full episode now live on all IBPAP platforms.

YouTube: https://youtu.be/guvxqrh3Jc0
Spotify: https://open.spotify.com/episode/5C4mAHIVckzhYHKyORUh7f?si=aTjI1i_HTeOziOMTRmFnaA
Apple Podcast: https://podcasts.apple.com/ph/podcast/s02e10-claire-alfonso/id1739067172?i=1000740570535

Promptly Speaking is available on Spotify, Apple Podcast, YouTube, and all official IBPAP social media channels.

🔈This podcast is proudly presented in collaboration with Podcast Network Asia.

15/12/2025

15/12/2025

12/12/2025

11/12/2025

Digital empowerment begins with access, and today, that access reached more Filipino learners. 💻

Jack Madrid, President and CEO of IBPAP, together with DepEd Secretary Sonny Angara, Taguig City Mayor Lani Cayetano, and Cognizant Philippines President Ganesh Ayyar, led the ceremonial turnover of the first 80 laptop units to Rizal Elementary School under IBPAP’s Byte the Gap PC Donation Program. These units form part of Cognizant’s 906-unit donation to the Department of Education to strengthen digital learning in public schools.

This initiative supports
• Wider access to essential digital learning tools
• Teachers’ ability to integrate technology into instruction
• Early development of future ready digital skills among learners
• A stronger and more inclusive national talent pipeline

This event is also joined by:

• DepEd: Assistant Secretary Joyce Andaya, Assistant Secretary Cilette Liboro Co, Schools Division Superintendent Cynthia Ayles, Principal IV Allan Arcilla
• Cognizant: Joey Marquez, Vice President APAC Delivery
• IBPAP: Genny Marcial, Head of Membership, and Zel Galapon, Program Manager

10/12/2025

What if the path you were meant for wasn’t the one you planned…but the one that found you?

In this episode of Promptly Speaking, Concentrix Global Vice President Claire Alfonso joins Jack Madrid to reveal how a “temporary job” turned into a purpose-driven career that shaped thousands of lives. She talks about the nights that tested her, the clients that challenged her, the decisions that stretched her, and the surprising moments that showed her that leadership isn’t about hierarchy, but about heart, resilience, and choosing to show up, especially when it’s hard.

Listen to full episode:
YouTube: https://youtu.be/guvxqrh3Jc0
Spotify: https://open.spotify.com/episode/5C4mAHIVckzhYHKyORUh7f?si=815b24b0484b4b88
Apple Podcast: https://podcasts.apple.com/ph/podcast/promptly-speaking-an-ibpap-official-podcast/id1739067172?i=1000740570535

Promptly Speaking is available on Spotify, Apple Podcast, YouTube, and all official IBPAP social media channels.

🔈This podcast is proudly presented in collaboration with Podcast Network Asia.

09/12/2025

IBPAP, led by COO Celeste Ilagan and Vice Chair & Carelon CCE Nicki Agcaoili, alongside industry leaders from Accenture, Cognizant, Concentrix, and IBM, held a strategic dialogue with Sen. Bam Aquino to champion key enablers for the IT-BPM sector.

Top agenda: amending the Cybercrime Prevention Act, accelerating CREATE MORE Law implementation, and scaling upskilling and reskilling programs to future-proof Filipino talent.

We thank Sen. Bam for his invaluable insights and steadfast support in advancing the Philippines as a premier global hub for IT-BPM.

09/12/2025

Congratulations to Infosys for being recognized with the Export Excellence Award. Thank you for championing innovation and excellence in the Philippine IT-BPM sector. ✨🌎

08/12/2025

In observance of today’s Immaculate Conception holiday, we wish everyone a meaningful pause and a peaceful day of rest and reflection. ✨