03/11/2025
PHC’s Board of Commissioners visits KEMU
Interactive dialogue focuses on compliance to MSDS at Mayo Hospital and affiliated institutions
The Board of Commissioners of Punjab Healthcare Commission visited King Edward Medical University (KEMU) to engage in constructive dialogue on minimum service delivery standards (MSDS) compliance at hospitals affiliated with the University.
The high-level delegation, led by Chairperson PHC Major Azam Suleman Khan (retd.), comprised Commissioners Prof Dr Mahmood Shaukat and Prof Dr Numan Tarif, Chief Executive Officer PHC Dr Muhammad Saqib Aziz and senior directors. They met KEMU’s leadership to discuss the regulatory status of Mayo Hospital, Lady Aitchison Hospital and Lady Willingdon Hospital.
Azam Suleman Khan outlined the Board’s vision of transforming regulatory engagement from enforcement to facilitation. “The BoC has decided to facilitate healthcare institutions in achieving regulatory compliance while dispelling perceptions of coercive regulation,” he stated. The Chairperson acknowledged Mayo Hospital’s substantial workload and pledged full support, including training master trainers in implementing quality standards.
CEO Mayo Hospital, Dean KEMU and professor of paediatrics Dr Haroon Hamid presented an overview of the institution’s extensive services, noting that the Mayo Hospital manages Punjab’s highest patient load. ‘We attend over 5,000 patients daily in outpatient departments, and approximately 3,500 in emergency services,” he said. He mentioned significant progress in regulatory compliance, stating that Mayo Hospital achieved 87% compliance during the September 2025 inspection – a testament to dedicated five-member hospital-level teams and three-member departmental teams working tirelessly to maintain standards. Chief Operating Officer Mayo Hospital Dr Abdul Mudabbar highlighted that glaring constraints, noting only 4,500 of 6,500 sanctioned positions were filled.
