11/21/2025
Why Telehealth Claims Get Denied — Quick Facts
Telehealth billing looks simple on the surface—but even small coding or documentation errors can lead to unnecessary claim denials.
Here are the most common issues we see across healthcare practices:
✔ Location mismatch between patient & provider
✔ Incorrect POS codes (02 vs 10)
✔ Missing telehealth modifiers (95, GT)
✔ Payer-specific rules not followed
Fixing these small details can significantly increase your approval rate and speed up reimbursements.
If your practice is growing and wants cleaner claim submissions, AcerHealth can help streamline the process from start to finish.
🔗 Learn more: https://acerhealth.com/