06/17/2023
Yesterday I received an email from my job saying Job Well Done. One of the tenants on my floor sent my supervisor a New Response on How’s My Service and this what she had to say. I had to copy and paste it because it wouldn’t let me download or screenshot.
East Tower, 19th Floor
PICTURE ATTACHMENT
DATE OF CONTACT
06-15-2023
DESCRIBE YOUR EXPERIENCE
“Mathis” went above and beyond this morning cleaning the women’s restroom on the 19th floor and her efforts are greatly appreciated. She spent HOURS in there deep-cleaning due to a plumbing problem. There has been a plumbling problem and I observed the fountain of water from a pipe several weeks ago. She said the problem had been corrected with “a patch” and it evidently did not hold. She said the odor was foul today. Not only did she clean, she replaced all of the paper products. Please make sure to acknowledge her for a job well done and maintaining a positive demeanor after enduring hours of cleaning in a tough environment.
AVAILABILITY TO SERVE
4-Very Satisfied
ABILITY TO SERVE
4.0
WILLINGNESS TO SERVE
4-Very Satisfied
