
02/03/2025
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“Humana Military spokespeople owned up to errors made in the transition from WPS, otherwise known as Wisconsin Physicians’ Services, to PGBA.
Humana Military communications lead Nan Frient responded to questions about the issue in a statement.
“In early January, Humana Military learned that a small percentage of providers’ records in the claims administration system contained outdated or incorrect data despite loading all providers’ current data into the system in preparation for the administration of the T-5 contract,” Frient said. “
https://spectrumlocalnews.com/nc/charlotte/news/2025/02/01/only-on-spectrum--issues-with-insurance-claims-processor-affects-thousands-of-medical-providers?cid=share_clip&fbclid=IwZXh0bgNhZW0CMTEAAR12usg6UtRK0mb4ZeScxWCnA49ZVUgCIYEq1XJ1YVZrHzUglvVpqkDCTno_aem_onRcxRKPSNOypSbJsvMVoQ
Multiple providers within a 45-minute drive of Fort Liberty confirmed that they have not been reimbursed since Jan. 1.