Lumeon

09/27/2021

Struggling to retain patients and staff? Rick Halton shares the key challenges uncovered in Lumeon's latest research with Managed Healthcare Executive. https://hubs.la/H0Y9rJ20

Digital-first experiences are commonplace for consumers today, with one exception—healthcare—where telehealth recently became just a stopgap. The pandemic has highlighted the real depth of this digital divide, especially when it comes to care coordination.

07/02/2021

Is telehealth the key to more inclusive health care? Robbie Hughes, founder and CEO of Lumeon explains "virtual solutions must be designed to fit each patient’s “preferred language, device, communication channel of choice, socioeconomic background, pre-existing conditions, and health insurance coverage — and proactively guide them every step along the way,” Read our latest feature on The Boston Globe > https://hubs.la/H0Rp6-B0

07/01/2021

28% of patients switched providers in 2020 because of a poor digital health experience. Learn how leading providers are transitioning to care journeys that patients will love. Have a look at our latest guide > https://hubs.la/H0Rp5dv0

06/30/2021

"It's the core of what we're doing," Robbie Hughes, CEO and founder of Lumeon, which offers such a digital health solution. "We get rid of the chaos and the noise."

Susan Morse interviews Robbie, as featured in Healthcare Finance News. Read the latest article 'Automating the care plan helps avoid burnout > https://hubs.la/H0RhVjL0

While the EHR documents what has been done, automating lets physicians and the care team know what to do going forward. 

06/29/2021

Digital Transformation Tops Hospitals’ Priorities, According to New Lumeon Research - 93% of healthcare provider executives say digital transformation will continue to be a top priority over the next three years. Read the full article > https://hubs.la/H0RckZ80

06/24/2021

There’s a lot of interest these days in healthcare’s “digital front door.” But what does this really mean? The threshold of a “digital front door” might be patient self-scheduling, but what about your experience once you get through that entrance? Cindy Gaines, Lumeon's Chief Clinical Transformation Officer provides her insights and expertise on How to Build a Better Digital Front Door for Healthcare > https://hubs.la/H0QXdBQ0

A proper “digital front door” approach, by contrast, is built around finding ways to use technology to enhance care, not constrain it.

06/22/2021

Providers cannot afford this level of leakage as they battle to recover patient volumes. Without the ability to connect and coordinate care journeys, gaps in care delivery operations are inevitable. Discover the first steps toward a patient-specific end-to-end digital customer experience > https://hubs.la/H0QLMjD0

06/18/2021

The pandemic has shown us the importance of value-based care and introduced new approaches to care that have the ability to help us better achieve value. Improving the patient experience is central to this success. A text-based patient monitoring and outreach solution deployed by New York City Health + Hospitals (NYC H+H) at the start of the COVID-19 pandemic is an example, that continues to benefit both patients and staff. https://hubs.la/H0QyVK60

Strategies are needed that take most, if not, all of the burden away from the patient so that RPM enhances their experience with their care. Both telehealth and RPM have those elements needed to improve the patient experience, including good communication between doctors and patients and improved pa...

06/17/2021

The most important lesson on patient engagement: good patient experience is about value, not volume. The volume of the engagement doesn’t matter; it’s the value of the experience that makes the difference. Read our latest blog on why patient engagement is failing us — and what you should > https://hubs.la/H0QrVZS0

Find out how to build a connected experience that patients will love, in our Reimagining Patient experience guide for Patient Access Leaders

06/16/2021

What if you could go the extra mile for patients while making life easier for both operational and clinical teams? We reveal how to create an access experience that patients will love in our NEW Reimagining Patient Experience guide. Download your guide now to find out how > https://hubs.la/H0QlYLw0

06/08/2021

Lumeon’s platform orchestrates first of a kind hybrid virtual and in-person programme for UK’s largest healthcare charity - we've enabled Nuffield Health’s COVID-19 Rehabilitation Programme to support patients recovering from the effects of long COVID. Read the full article to find out how the integration with Lumeon’s Care Journey Orchestration platform has allowed Nuffield Health to scale the programme across 40 regional centres to date > https://hubs.la/H0PQgLv0

06/01/2021

Read our latest article featured on Healthcare Tech Outlook by Lumeon CEO Robbie Hughes on rethinking patient experience to deliver value with new ways of engaging patients > https://hubs.la/H0PkL5V0

05/24/2021

The key to reliable, predictable care delivery? Care journey orchestration. Lumeon CEO Robbie Hughes shares why increasing the value of digital patient engagement is more important than ever before. Leading analysts Frost & Sullivan break down the buzz in their 2021 Guide to Care Journey Orchestration > https://hubs.la/H0NZ7Hj0

05/20/2021

We’re thrilled to announce that Lumeon has been selected by Modern Healthcare as one of the 2021 Best Places to Work in Healthcare, a premier award program in one of the top U.S. healthcare news publications.

A central part of our mission at Lumeon is helping healthcare providers deliver the right care for every patient, every time, ultimately restoring joy to overburdened care teams. Our dedicated employees are passionate about this mission and our core values, which shine through the work of the Lumeon team. We’re proud to have that recognized!

Find out more > https://hubs.ly/H0NLCxn0

05/10/2021

In a recent Accenture study, 50% of those interviewed said that a bad digital experience with the healthcare provider would ruin the overall experience. This highlights the need for Patient Access leaders to think more broadly about self-scheduling and the digital front door experience.

Our latest blog discusses why providers must take the initiative with patient scheduling and provides three powerful reasons why orchestration can become a game changer for your patient access and scheduling team. Read the latest blog > https://hubs.la/H0MXyBf0

Here are three powerful reasons why orchestration can become a game changer for your patient access and scheduling team.

05/06/2021

WE NEED YOUR VOTE! Lumeon’s COVID-19 Remote Home Monitoring Solution is in the running for the People’s Choice Stevie® Awards. This is separate from the two Silver Stevie awards we won last week. Please vote for Lumeon by clicking on this link and clicking ‘submit’ > https://hubs.la/H0MGPmC0

05/04/2021

Amongst the collateral damage caused by Covid-19, the traditional economics guiding the actions of many healthcare providers have been blown apart. So how do you deal with the fallout and address the pressing need for digital transformation at the same time? Here’s a simple guide to why Care Journey Orchestration should be a provider priority in 2021, offering the route to sustainable virtual care > https://hubs.la/H0Mv-W10

Here’s a simple guide to why Care Journey Orchestration should be a provider priority in 2021, offering the route to sustainable virtual care.

04/30/2021

THE DOUBLE WIN! We are super thrilled to announce that our Pre-surgical Readiness solution and its COVID-19 Remote Home Monitoring solution have each won a Silver Stevie® Award for Best New Product in the Healthcare Technology Solution category of the 19th Annual American Business Awards®. We are proud to be recognized by the American Business Awards for the significance of our work! Read the full article >
https://hubs.la/H0MhN5k0

Lumeon announced that its Pre-surgical Readiness solution and its COVID-19 Remote Home Monitoring solution have each won a Silver Stevie® Award for Best New Product in the Healthcare Technology Solution category of the 19th Annual American Business Awards®.