09/22/2021
September 21,2021
Dear KidzCare Families,
2020 and 2021 has been an unprecedented time. COVID-19 and the Delta Variant carries a heavy emotional and stressful load for our patients and staff.
As your pediatric healthcare team our commitment remains the same:
Balancing our patients healthcare needs and supporting our staff and their families whom are also impacted by the pandemic.
Awareness, understanding and compassion serve as top priorities for all KidzCare team members. Since 2003 our delivery of care to the pediatric communities of North Carolina has been unwavering and will continue to be as we head into 2022. As of today, Pediatricians have seen a 240% increase in pediatric CVOID-19 and Delta Variant within our patient families that include our individual team members/families.
Internally, KidzCare is fighting COVID-19 and the Delta Variant beside of our patient families. We have faced 9 KidzCare provider’s testing positive and double/triple digits in other support team members and their pediatric/adult family members who are on the road to recovery from COVID-19 and the Delta Variant, all fighting the virus beside of our patient families. The impact of COVID-19 and the Delta Variant has hit our KidzCare providers with substantial force.
Supporting our “KidzCare Healthcare Angels” is now embedded into our mission. Our “KidzCare Healthcare Angels” place themselves last and our patients first. We ask for your “GRACE”. Grace with understanding and patience during the continual and difficult days of COVID-19 and the Delta Variant in our pediatric community.
We apologize for any delay with scheduling your families appointments or longer than normal wait times. Volume has been remarkably high due to the virus and we understand frustrations will present.
Please be patient with us and we thank you for allowing KidzCare to be your chosen pediatrician. Our plea is simple, WE LOVE KIDZ (your families or those of our staff members), we ask for your understanding as we navigate to keep all families healthy.
Together we will get through these challenging times as we keep a forward momentum to eradicate the virus.
All the best,
Ashok Jain, MD
President & CEO