Prochant

04/08/2026

April 13 is almost here, and here’s what’s changing for oxygen orders:

Medicare will now require BOTH a Face-to-Face (F2F) encounter and a Written Order Prior to Delivery (WOPD) for select oxygen HCPCS codes.

That means:

✅ F2F must occur within 6 months before the order.
✅ WOPD must be complete and signed before delivery.
✅ Documentation must be validated upfront, not after.

This is a clear shift to front-end compliance, and it will impact intake, delivery, and billing workflows.

Get the full breakdown + how to prepare 👉 https://www.prochant.com/resources/new-oxygen-requirements-go-live-april-13-are-you-ready

Learn about the new Medicare oxygen documentation rules starting April 13, 2026, including Face-to-Face and Written Order Prior to Delivery requirements.

04/06/2026

Attending the The Home Medical Equipment and Services Association of New England (HOMES) 38th Annual Spring Conference & Exhibits?

Stop by the Prochant table to connect with BJ Martinelli and Ronda Buhrmester to talk AI, revenue cycle management, and what’s ahead for HME organizations.

03/31/2026

We’re proud to share that our Associate Director of Pharmacy Operations, Brian Carvelli, is featured in the latest edition of National Home Infusion Association Infusion Magazine!

In his article, Brian explores how AI is reshaping home infusion revenue cycle management and why this moment represents a critical shift for providers navigating growing complexity and payer automation.

As the margin for error narrows, success will depend on stronger workflows, better data and thoughtful use of technology.

Read the full article: https://pubs.royle.com/publication/?i=862717&p=48&view=issueViewer

03/23/2026

We’re excited to launch Proof of Delivery, our new podcast dedicated to all things HME revenue cycle management.

And we’re kicking things off with a strong first episode.

HME is at a crossroads, and Medtrade made that clear. In our inaugural episode, we break down the biggest themes shaping the industry right now, from the reality of AI in revenue cycle to major regulatory shifts like competitive bidding and the PTAN freeze.

What’s clear: success moving forward will depend on how providers adapt.

Listen to it wherever you get your podcasts.


https://open.spotify.com/show/7i0RZfftYTA8IoXFpIw0ps


https://www.iheart.com/podcast/53-proof-of-delivery-podcast-w-327583094


https://podcasts.apple.com/us/podcast/proof-of-delivery-podcast-whats-driving-hme-revenue-cycle/id1886789915


https://music.amazon.com/podcasts/cda3551f-e2f4-4764-8764-36c5d7e8c178/proof-of-delivery-podcast-what%27s-driving-hme-revenue-cycle

https://www.prochant.com/resources/medtrade-2026-ai-policy-changes-and-whats-next-for-hme-providers

03/20/2026

03/18/2026

Prochant, alongside the Furball and Friends, hosted a spaying & neutering event in Linden, Guyana - home to our Engagement Services team.

Huge thanks to our partners and supporters: Furball & Friends, J&J Supply, Alternative Canteen, Guyana Office for Investment, Dominique Blair and all the incredible volunteers who made this possible.

We’re proud to invest in the communities where we live and work, helping promote responsible pet care and better animal welfare.

02/13/2026

Come see our VP of Client Experience, Ronda Buhrmester, at Medtrade as she speaks on “Elevate Your Operations: Master KPIs & Ignite Employee Engagement.”

This session will focus on how leaders can use KPI discipline and process clarity to reduce operational friction, set clear expectations and drive sustainable performance while strengthening employee engagement.

Ronda will be joined by Miriam Lieber, President of Lieber Consulting, and Lisa Ziehl, Director of Customer Success at Brightree, bringing complementary perspectives and real-world insight.

March 3 | 1:00–2:00 p.m.

This session is a can’t-miss for executives and operational leaders focused on scaling performance through clarity, accountability and engaged teams.

02/10/2026

Revenue cycle teams are under pressure to do more with less, and AI is often positioned as the answer. However, where does it actually deliver value?

At Medtrade, RCM on Autopilot: How AI Is Rewiring Revenue Operations will focus on how AI can be applied across the full revenue cycle to reduce manual effort, improve accuracy and drive measurable outcomes.

The session brings together Joey Graham, CEO of Prochant, Mathew (Madhu) Mammen Mammen, CEO of Ashvin AI, and Steve Griggs, former CEO of AdaptHealth, to share real-world insight into what works, what doesn’t and where to start.

01/27/2026

We are pleased to welcome Ronda Buhrmester as Vice President of Client Experience.

With nearly 30 years of experience in the home-based care industry, Ronda brings a deep understanding of the operational, financial and regulatory challenges providers face. In this role, she will be dedicated to Prochant’s collaborative client partnerships, ensuring a consistent focus on shared outcomes and long-term value across the client experience.

We’re pleased to have Ronda on board as we continue to support trusted, client-centered relationships. Welcome, Ronda!

https://www.prnewswire.com/news-releases/prochant-appoints-ronda-buhrmester-as-vice-president-of-client-experience-to-deepen-client-partnerships-302670528.html?tc=eml_cleartime

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01/07/2026

Preventable denials remain one of the biggest, and most avoidable, drains on cash flow in home-based care.

As payer complexity increases, more organizations are shifting denial prevention upstream, using pre-submission guardrails to catch issues before claims ever reach a payer.

In our latest blog, we explore:

✅ The most common preventable denial drivers
✅ Why manual checks no longer scale
✅ How AI-driven pre-submission review improves clean-claim performance

Read how providers are improving CCR by up to 10% and reducing denials by as much as 56%.

https://www.prochant.com/resources/clean-claims-faster-cash-billingiq-presubmission-guardrails?utm_source=pulseiq&utm_medium=social

Reduce preventable denials and speed cash flow with BillingIQ’s AI-powered pre-submission claim integrity for home-based care providers.

01/02/2026

As the year begins, many home-based care leaders are focused on one question: how to operate with greater financial clarity and confidence in a changing environment.

We’re looking forward to the conversations ahead in 2026.

01/01/2026

Happy New Year from Prochant 🎉

Wishing our clients, partners, and team a year filled with success, growth, and meaningful impact across home-based care.

Cheers to a strong year ahead.