Kaleida Systems Inc.

01/27/2022

eRSP is excited to announce that a brand-new Homepage will be available soon. As we embark on a mission to revamp eRSP for a more customizable user experience, this Homepage update is the first of many exciting updates to come.

11/12/2020

eRSP is excited to announce the upcoming release of our new Caregiver Pictures feature in the eRSP Mobile Connect App, caregivers will be able to attach up to three images when adding a Note on a visit. Administrators will be able to see these images when viewing the Notes submitted by caregivers in the Note & Task History on the Customer's profile.

Additionally, when adding a new Note, Caregivers will soon have the option to select if a Note will go to the customer's loved ones as well. If this option is toggled when adding a new Note, these pictures can also be seen and accessed by customer families via the eRSP Family Connect site!

For more details on this upcoming feature, check out our Help Center article! Be looking for this new feature release later this month.

03/27/2020

We at eRSP are working to continually update you on the situation revolving around COVID-19. We know that as things change day-by-day, you need to be able to protect your caregivers and your customers.

As such, we have added a few new articles to the COVID-19 section of our Help Center on eRSP best practices and features that you can use to manage your business amid this changing environment.

03/23/2020

Getting ready for EVV in Virginia?

Kaleida Systems is committed to making sure you, the providers, are ready for the new integration with Tellus. We are hosting a webinar on Wednesday, March 25th from 3:00pm-3:30PM EST, where we will walk through how to manage and submit claims using Tellus to Anthem within eRSP.

03/18/2020

eRSP users in Virginia -

We are committed to providing you with the tools and information your agency needs to continue to operate as normal and prepare you for upcoming EVV regulations.

Due to some intermittent downtime issues with GotoWebinar, we will be rescheduling our second Tellus webinar for tomorrow, March 19th, from 11:00Am to 11:30AM EST. You can register using the link below.

If you are unable to attend, the recording will be posted to our Help Center following the live broadcast. You can also view last week's webinar recording in our Help Center.

Kaleida Systems is committed to making sure you, the providers are ready for the new integration with Tellus. In this webinar, we will be walking through the process of getting set up with Tellus and providing a timeline for this process.

03/17/2020

Do you have any questions about using eRSP to assist with new COVID-19 regulations?

We have introduced a dedicated email and telephone line to assist you with this. The email is COVID-19@ersp.zendesk.com or call us at (855) 973-0594.

For any other questions not related to COVID-19, please continue using the general support email and telephone which is ersp@kaleidasystems.com or (888) 262-4166.

03/13/2020

Why use eRSP as your EVV solution?
eRSP's EVV feature is a fully-integrated time and attendance service that provides real-time visibility to activity at your client locations.

Are you in the state of Virginia?
If you were unable to attend our Tellus Setup Webinar on March 11th, we will be hosting a second webinar to review what steps you will need to take to integrate your agency with Tellus.

This webinar will be hosted by us on Wednesday, March 18th from 10:00AM to 10:30AM EST. You can find the sign-up page below.

03/06/2020

Why use eRSP as your EVV solution?
eRSP's EVV feature is a fully-integrated time and attendance service that provides real-time visibility to activity at your client locations.

Are you in the state of Virginia?
As we analyze the results of a Beta test with Tellus/Anthem, we are planning to host a webinar to review what steps you will need to take to integrate your agency with Tellus.

This webinar will be hosted by us on Wednesday, March 11th from 3:00PM to 3:30PM. You can find the sign-up page below.

11/06/2019

06/27/2019

04/01/2019

Trying to keep your business organized and running smoothly? Then it’s time to move your client list out of Excel and into our CRM system.
Read about eRSP's CRM features and more in our latest blog!
https://blog.kaleidasystems.com/2019/04/01/what-is-a-crm-and-what-can-ersps-crm-system-do-for-your-homecare-agency/

03/18/2019

Hiring caregivers can be a long process. Use eRSP to hire the right caregivers for your home care agency!

As the home care industry continues its projected growth, the shortage of qualified caregivers also continues to affect home care businesses. The number of caregiver jobs in 2024 is projected to in…

02/04/2019

Looking to reduce caregiver turnover? Check out our latest blog with some helpful strategies! blog.kaleidasystems.com/2019/02/04/4-strategies-to-reduce-caregiver-turnover/

01/03/2019

Happy Holidays from eRSP! We have a lot of exciting new features coming in the next few months like updates to our Online Payments and Caregiver Mobile Connect features. Stay tuned for more information, coming soon! eRSP also had a ton of new updates past year! Want more information our Customer and Employee Form Builder, Online Payments, Credit Balance Resolution, Security Deposit, and Activities by Visit features? Check out our recent blog post for more details! https://blog.kaleidasystems.com/2019/01/03/happy-holidays-from-ersp/

Want a FREE demo of these features? Sign up here for a FREE demo of eRSP Home Care Software and our new Online Payments solution! http://tryersp.kaleidasystems.com/OnlinePayments

12/05/2018

The eRSP™ Electronic Visit Verification (EVV) feature is a fully-integrated time and attendance service which provides real-time visibility to activities at your client locations! eRSP's EVV features include verification of caregivers on-site; capturing actual punch times; creating electronic claims for billing of Medicaid, Private Insurance, Veterans Affairs, and Special Program payer billing; and automatically reconciled electronic remittance to invoices and synced with accounting. Using the telephone or a smartphone, employees can clock-in when they arrive and clock-out when they leave.

Get a FREE demo of eRSP today to learn more about our Electronic Visit Verification! http://tryersp.kaleidasystems.com/EVV

01/10/2018

Online Payments is here!

This is "eRSP Online Payments" by Kaleida Systems on Vimeo, the home for high quality videos and the people who love them.

10/05/2017

Our Form Builder has gotten an upgrade! The power is in your hands with new options to create custom assessment forms with paragraph boxes, signatures, and static and pre-populated fields. Login to find out more!

09/20/2017

eRSP has new features and a brand new help center! Login to your site to find out more!

This is "eRSP's New Help Center - Available Now" by Kaleida Systems on Vimeo, the home for high quality videos and the people who love them.