10/08/2025
✨In honor of Down Syndrome Awareness Month, we wanted to highlight a special assignment that brought us great joy. Scripture says, “It is more blessed to give than to receive.” (Acts 20:35) We truly were blessed by this work, and we learned a valuable lesson along the way. We hope this “lessons learned” journey looking back at the past 15 years sparks new ideas for your next PR campaign.
🌟 Client Success Story: Awakening Awareness of Impact and Need 🌟
In the early 2010s, a nonprofit medical center serving teens and adults with Down syndrome faced a challenge: mounting financial needs as its patient base grew and its model of care evolved. It also had a donor base mostly unaware of a growing gap. Government reimbursements and private insurance for medical services covered less than half of costs, and the center’s larger health system absorbed the difference, but a push in philanthropy would limit the deficit and position the center to expand its new lifestyle and wellness programs critical to patient health and independence.
Through pro bono PR support, we developed media and content tactics that spotlighted the center’s life-changing impact with robust results.
Nine placements across TV, print, and digital, including a WGN-TV feature on why people with Down syndrome are living longer and a Daily Herald profile on how volunteering improves health.
A health system e-newsletter with tens of thousands of subscribers featured new research on medical screenings and healthy lifestyle guidance that showcased the center’s annual run/walk fundraiser.
The coverage turned into a fundraising tool as staff leveraged media clips in grant applications and donor outreach.
👉 The outcome: Stronger donor relationships, new funding streams, expanded events, and increased participation in lifestyle education programs – all promoting the center’s vision for healthier, longer lives.
💡 Lesson learned: Greater donor engagement is realized through authentic storytelling that shows human impact, raises awareness, and encourages growth.
🔍 PR Pros: Do you have a takeaway to share from nonprofit or pro bono work you have done over the years?