Universal Care Alliance

09/16/2025

Seeking Experienced DSP to Join our Team!

09/08/2025

Universal Care Alliance is looking for a passionate Program Manager – IDD Services to join our growing team. If you’re dedicated to making a real difference in the lives of individuals with developmental disabilities, this could be the perfect opportunity for you!

Program Manager – IDD Services

Location: Concord, NH
Company: Universal Care Alliance
Job Type: Full-Time | Competitive Pay

About Us

Universal Care Alliance (UCA) provides high-quality, person-centered services to individuals with Intellectual and Developmental Disabilities (IDD) across New Hampshire. Our mission is to empower individuals to live fulfilling, independent lives through compassionate care and community integration.

Position Summary

We are seeking an experienced Program Manager to lead our IDD services. This role involves supervising staff, ensuring regulatory compliance, overseeing individualized service plans, and collaborating with families, guardians, and state agencies.

What You’ll Do

1. Manage daily operations for IDD programs.

2. Develop and monitor Individualized Service Plans (ISPs/ISAs).

3. Hire, train, supervise, and evaluate staff, including DSPs.

4. Ensure compliance with He-M 504, He-M 310, and state/federal regulations.

5. Act as liaison with Area Agencies, Case management agencies, DHHS, and other partners.

6. Maintain accurate documentation, reports, and incident follow-ups.

What We’re Looking For

- Bachelor’s degree in human services, Social Work, Psychology, or related field.

- 3+ years of experience working with individuals with developmental disabilities.

- 2+ years in a leadership/supervisory role.

- Knowledge of New Hampshire Administrative Rules and IDD services.

- Excellent communication, leadership, and organizational skills.
Valid driver’s license and reliable transportation.

Preferred:

- Master’s degree or equivalent experience.
- Familiarity with care management software.
- Bilingual skills are a plus.

Why Join Us

- Competitive pay
- PTO, sick leave, and holiday pay
- Flexible schedule
- Supportive leadership and professional growth opportunities

If this sounds like the right fit, we’d love to hear from you!
Apply today or share this opportunity with friends and family who may be interested. Help us spread the word and build a stronger, more supportive community together.

03/05/2025

We would like to extend our heartfelt gratitude to the Greater Concord Chamber of Commerce for sharing the list of award recipients. Congratulations to the Universal Care Alliance team and all the other outstanding young leaders recognized.

At Universal Care Alliance we are proud to provide in-home care services across New Hampshire, specialized developmental services for individuals with disabilities, and adult daycare services. Please don't hesitate to reach out if you or someone you know needs assistance. We are here to help.

🎉 Congratulations to our Chamber members and community partners who have been recognized in the 2025 Union Leader 40 Under Forty!

This prestigious award celebrates young professionals making a significant impact across New Hampshire—not only through their careers but also through their dedication to the community.

⭐Anthony M. Carr of Shaheen & Gordon, PA
⭐Stephanie Lucius of Concord Hospital Health System
⭐Nikki Lyons Lahey of Make-A-Wish New Hampshire
⭐Amanda MacLellan of Easterseals
⭐Lindsay Nadeau of Orr & Reno, P.A.
⭐Laurie Beth Pliakos of UNH Franklin Pierce School of Law
⭐Brittany Porter of NAMI New Hampshire
⭐Jace Troie of NAMI New Hampshire
⭐Marrielle Van Rossum of UNH Franklin Pierce School of Law and Devine Millimet
⭐Dhan Timsina of Universal Care Alliance

Read more from the Union Leader: www.unionleader.com/news/business/40_under_forty/

11/01/2024

Thank you Greater Concord Chamber of commerce for listing our agency. We are very pleased to be part of this partnership. If anyone in need of home health services, please reach out to us.Janu Adhikari Kumar Timsina Gopal Timsina Krishna Nepal Dhana Nepal Sagar Khatiwada

10/30/2023

Universal Care Alliance is seeking a passionate caregiver to provide personal care and homemaker services.

03/28/2023

https://www.ziprecruiter.com/job/4eded09b