SunNav Healthcare Advocates

SunNav Healthcare Advocates As patient advocates, we help patients and those supporting them to navigate the complex healthcare system.

We work directly with clients or their legal representative, to ensure they have a voice in their care and all info to make informed decisions

With over 30 years of healthcare experience, Terry McLellan, RN, BCPA brings knowledgeable, compassionate support to pat...
05/25/2026

With over 30 years of healthcare experience, Terry McLellan, RN, BCPA brings knowledgeable, compassionate support to patients and families navigating complex medical situations.

As an independent patient advocate, Terry helps clients understand their options, coordinate care, prepare for appointments, and make informed healthcare decisions with greater confidence and clarity.

SunNav Healthcare Advocates serves McKinney, Texas, surrounding communities, and remote clients who need experienced guidance through the healthcare system.

When healthcare feels overwhelming, having the right advocate beside you can make all the difference.

Memorial Day. A day to stop and remember.To the men and women who gave everything — we honor your sacrifice.To the famil...
05/25/2026

Memorial Day. A day to stop and remember.

To the men and women who gave everything — we honor your sacrifice.
To the families still carrying that loss — we hold you in our hearts today and always.

“Can we slow down? I have a concern I need to talk through.”That sentence can completely change the direction of an appo...
05/20/2026

“Can we slow down? I have a concern I need to talk through.”

That sentence can completely change the direction of an appointment.

A lot of patients feel like they have to keep up, nod along, and not interrupt. But when something feels off, that’s your signal to pause the conversation.

Here’s a simple way to advocate for yourself in the moment:

👉 Ask your provider to walk you through three things:
• What exactly is the concern?
• What are my options?
• What happens if I wait or do nothing?

This forces clarity, slows the pace, and gives you space to make an informed decision instead of a rushed one.

You are not being difficult.
You are being informed.

And if you ever feel like you’re not being heard or things are moving too fast, having a patient advocate can make sure your voice stays at the center of your care.

👉 Need support navigating appointments or asking the right questions? Reach out today.

When the unexpected happens in healthcare, you shouldn’t have to face it alone.I’m the steady voice on the line ready to...
05/18/2026

When the unexpected happens in healthcare, you shouldn’t have to face it alone.
I’m the steady voice on the line ready to step in, calm the chaos, and guide you with clarity and confidence.

With 20+ years inside the healthcare system, I know how to protect your rights, get real answers, and keep your care moving forward. Whether it’s a hospitalization, a new diagnosis, or an insurance nightmare, SunNav makes sure you’re heard, supported, and never left guessing.

You don’t have to wonder who’s in your corner.

With SunNav, you always have someone fighting for you.

Call today and get the support you deserve.

Getting a second opinion is not being difficult.It’s being informed.You are allowed to pause.You are allowed to ask for ...
05/15/2026

Getting a second opinion is not being difficult.
It’s being informed.

You are allowed to pause.
You are allowed to ask for another perspective.
You are allowed to make sure the path forward actually feels right to you.

Here’s a simple way to advocate for yourself:

👉 Say, “I’d like to explore a second opinion before moving forward.”
👉 Ask for copies of your records, labs, and imaging
👉 Take the time you need to compare options

Good providers expect this. Strong providers support it.

Because the goal isn’t just a decision.
It’s the right decision for you.

If you’re not sure where to start or how to navigate that next step, support is available.

Reach out and let’s talk through your options.

Fearless in the hard conversations.Tireless in the fight for her clients.Diligent in every detail that others might miss...
05/13/2026

Fearless in the hard conversations.
Tireless in the fight for her clients.
Diligent in every detail that others might miss.

While we celebrate all nurses this Nurses Week, we would be remiss not to celebrate Terry McLellan and the incredible work she does advocating for patients and families through some of life’s most overwhelming healthcare moments.

Your compassion is powerful.
Your knowledge changes lives.
And the way you show up for others matters more than words can say.

Thank you, Terry, for all that you do. 💜

It’s not easy.It’s not always rewarding.And too often, it can feel thankless.But nurses still show up.They show up for t...
05/11/2026

It’s not easy.
It’s not always rewarding.
And too often, it can feel thankless.
But nurses still show up.

They show up for the hard conversations, the long shifts, the worried families, the exhausting days, and the moments when patients need someone in their corner most.

To the nurses who keep caring even when the system is hard, the hours are long, and the work feels heavy… thank you. Your compassion, strength, and dedication matter more than you know. 💜

Happy Nurses Week.

Nurses change lives every single day in ways most people never fully see.The compassion, strength, advocacy, and care yo...
05/09/2026

Nurses change lives every single day in ways most people never fully see.

The compassion, strength, advocacy, and care you bring into this world matter more than words can say.

Happy Nurses Week to the ones who keep showing up. 💜

To all the nurses showing up day after day with compassion, grit, and strength… thank you. 💜May your coffee be strong, y...
05/08/2026

To all the nurses showing up day after day with compassion, grit, and strength… thank you. 💜

May your coffee be strong, your patients be kind, your charting be short, and your difference never forgotten.

Happy Nurses Week.

To every nurse:Thank you for the long shifts, the difficult conversations, the attention to detail, the comfort you brin...
05/07/2026

To every nurse:
Thank you for the long shifts, the difficult conversations, the attention to detail, the comfort you bring, and the lives you impact every single day. Healthcare is better because of you.

Happy National Nurses Week 💜

05/06/2026

Happy Nurses Week to every nurse out there giving their best when it matters most.

Your work doesn't go unnoticed.

Thank you.

Love, the SunNav Healthcare Advocate Team

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Dallas, TX

Telephone

+12142730091

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