Medical City Plano

08/22/2025

Welcome home Texas Rangers! The team returns to Globe Life Field tonight to begin a six-game homestand. As the Official Healthcare System of the Rangers, Medical City Healthcare is with the team as they enter the last month of the regular season.

As one of the largest healthcare providers in North Texas, you can count on us through every inning of life. Find a doctor and make an appointment today at MedicalCityHealthcare.com/Physicians.

08/21/2025

Feeling unusually tired, or noticing a nagging cough, jaw pain or swollen legs? Your heart might be trying to tell you something. Learn subtle signs of heart disease and find out if you could potentially be at risk for a silent : https://bit.ly/4mWufpB

08/20/2025

🎂🐾 BREAKING NEWS: Therapy dog Major turns another year older… and somehow even more adorable. He’s officially upgraded from “good boy” to “distinguished gentleman.”

Our birthday boy, pictured here with CEO Ben Coogan, celebrated with extra treats, photos with his fans, and lots of snuggles. Patients and staff were delighted—and Major insists he’s accepting belly rubs year-round in lieu of gifts.

🐕‍🦺 Weekly visits from our trained therapy dogs like Major bring joy, comfort, and occasional drool. To schedule a therapy dog visit, please tell a nurse or call the volunteer department at (972) 519-1118.

🤝 Learn more about our volunteer program: https://bit.ly/4f9kHVo

08/19/2025

Struggling to reach your goals? If diets and workouts haven’t brought you lasting results, weight loss surgery may be an option for you. It’s not just about lowering the numbers on the scale – it’s about improving your overall health and quality of life.

To find out if you might be a good candidate for weight loss surgery, take our free online assessment: https://bit.ly/3HIfs2H

08/18/2025

This past weekend, we brought the sunshine indoors for our Beach Bash NICU Reunion! 🌞

We were thrilled to welcome back 70 incredible families who once called our NICU home. Seeing your smiling faces, growing kiddos, and hearing your stories reminded us why we do what we do. 💜 The day was packed with fun: sensory sand, ball pits, sweet treats and plenty of hugs from our NICU team!

The oldest NICU graduate at the reunion, Ariana, 13, reunited with Lynne, the nurse who cared for her as a newborn, creating a touching full-circle moment for her family and care team.

Thank you to every family who joined us and helped make this reunion so special. Your strength and resilience continue to inspire us every day.

Learn more about our level IV NICU here: https://bit.ly/419XpJj

08/18/2025

When should you go to the emergency room for heatstroke? Schools are open for the 2025-26 year but summer will be around for a while. Bryan Thibodeau, MD, shares the symptoms that require immediate medical treatment.

When you need care immediately, Medical City Healthcare provides quality emergency services at locations across North Texas. Find a location at https://bit.ly/4mFTIn0.

08/15/2025

Congratulations to Dee Mathews, a year-round volunteer, for being recognized with an ALWAYS Colleague Award!

Their nomination reads: "Dee selflessly gives her time, compassion, and energy to serve patients, staff, and community. Her service in Medical City Plano upholds the legacy of service inspired by Dr. Thomas F. Frist, Sr. and Dee has given more than 11,785 hours of service to our hospital. Her impact is immeasurable, from rebuilding the volunteer program post-pandemic, training managers, and leading over 150 volunteers, to being the first to arrive and last to leave. Dee leads with humility, celebrates others, and never seeks the spotlight. Her quiet strength and servant leadership have been a pillar of support for our hospital family."

Thank you, Dee, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano Family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/4175CxS
Learn more about our Volunteer Program: https://bit.ly/4oI2Qte

08/15/2025

Stress is a natural part of new , and it may be affecting you and your baby in ways you wouldn’t expect. Discover how stress can potentially impact your milk supply and get tips to help manage it: https://bit.ly/4lvtUsC

08/14/2025

Congratulations to Jenni Fowler, Human Resources, for being recognized with an ALWAYS Colleague Award!

Their nomination reads: “Jenni has been an essential part of plans to decrease staff turnover rates. To help, Jenni has pulled reports, evaluated trends, ensured accountability, shared best practices, and talked over difficult decisions such as hiring and discipline. In short, she has been my partner in every aspect of this goal as I try to find a balance between flexibility and accountability. She inspires me with her ability to maintain a human focus within a business context. She handles demands with grace and exemplifies the mantra: ‘Never let them see you sweat.’”

Thank you, Jenni, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/3HveW8b
Learn more about impactful careers at Medical City Plano: https://bit.ly/4fBADQx

08/14/2025

Need immunizations for kids going back to school? CareNow Urgent Care can help meet the vaccination requirements of many schools and workplaces. With more than 50 locations in North Texas, there's a facility near you. Find one at https://bit.ly/3HeO78e.

08/12/2025

is a chronic autoimmune disorder, and for people who have it, certain foods can trigger a flare-up. Learn how diet can affect inflammation from psoriasis, and how to identify your food triggers: https://bit.ly/3UWTBaF

08/11/2025

Congratulations to our Neonatal ICU team for being recognized with an ALWAYS Department Award!

Their nomination reads: “The NICU is so incredibly deserving based on their dedication and the excellent care they provide our tiniest and sickest patients. Over the past year, they have seen not only a 35% increase in volumes, but an increase in acuity as well. Additionally, they have shared their knowledge and skills to care for 26 infants who transferred from surrounding communities where they would be less likely to survive. The teamwork from this group is truly commendable, which can be seen with an amazing score of 85% on their Employee Engagement Survey.”

Thank you, NICU Team, for exemplifying our ALWAYS values; we are so proud you all are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/3J8pE53
Learn more about our Neonatal ICU: https://bit.ly/4otTAZq

08/10/2025

Blood donations are critical for severe trauma and burn patients. With the highest level of care available for these type of patients, Medical City Plano invites our community to join us in donating blood to help save lives.

Event: September🩸Blood Drive
Date & Time: Friday, September 5 between 9AM - 2PM
Location: Medical City Plano's MOB 1 Auditorium, 4001 W. 15th St. Suite 315, Plano

Schedule an appointment at our blood drive events: https://rcblood.org/4jbluWf

Learn more about our Level 1 Trauma Center: https://bit.ly/mcptrauma

Learn more about our Burn & Reconstructive Center, 1 of only 2 ABA-verified burn centers serving North Texas: https://bit.ly/mcpburn

08/08/2025

Congratulations to Naouale Alami, Women's Services, for being recognized with an ALWAYS Colleague Award!

Their nomination reads: “Naouale was working on our unit for Health Information Management as the birth certificate representative. She was sitting at the nurse’s station, while all nurses were busy with patients, and a panicked mother ran up to her with her baby, screaming, "My baby is choking." Naouale quickly carried the baby in a safe position back to the patient's room. She used the bulb syringe to suction out the amniotic fluid that often regurgitates and gags infants. Then she took the time to teach the mother how to do this at home and reassured her that this was a common occurrence. She did not have to do this in either of roles but decided that it is more important to assure the baby’s safety and offer emotional support to the mother.”

Thank you, Nauoale, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/47k6YJo
Learn more about the Best Hospital to Have a Baby: https://bit.ly/47k6R0q

08/08/2025

Falls, muscle strain and overuse are some of the most common ways hip injuries occur. No matter how it started, if is affecting your quality of life, consider taking our free online assessment. It can help you determine the best next steps based on your symptoms, activity level and health history. You will receive your results right away. Get started today: https://bit.ly/4myoIVJ

Looking for compassionate care? Our orthopedic experts can work with you to create a personalized care plan. If your hip pain is mild, physical therapy and lifestyle adjustments might offer the relief you need. In more severe cases, hip replacement surgery may be an option. Meet our experts and schedule an appointment: https://bit.ly/3H2PwP9

08/08/2025

Falls, muscle strain and overuse are some of the most common ways hip injuries occur. No matter how it started, if is affecting your quality of life, consider taking our free online assessment. It can help you determine the best next steps based on your symptoms, activity level and health history. You will receive your results right away. Get started today: https://bit.ly/4ljmHMf

Looking for compassionate care? Our orthopedic experts can work with you to create a personalized care plan. If your hip pain is mild, physical therapy and lifestyle adjustments might offer the relief you need. In more severe cases, hip replacement surgery may be an option. Meet our experts and schedule an appointment: https://bit.ly/45rkcS6

08/07/2025

We had a great morning connecting with Garland ISD educators at their New Teacher Welcome today! Thanks to everyone who stopped by to learn more about our services and careers at Medical City Sachse and Medical City Plano.

Learn more about Medical City Sachse: MedicalCitySachse.com
Learn more about Medical City Plano: MedicalCityPlano.com

08/07/2025

Congratulations to Kate Fendley, Neonatal ICU, for being recognized with an ALWAYS Colleague Award!

Their nomination reads: “During a critical time in the NICU, Kate stepped up in ways that truly captured what the ALWAYS values are about. Kate’s attention to detail, clear communication, and follow-through helped keep care consistent and thorough. She also took on extra initiatives, picking up extra shifts, offering support, and overall creating a steady presence. Despite working multiple days, Kate still remained calm and amazing with our families and supports her coworkers by always stepping into help when needed. She never lost sight of what matters the most: keeping our NICU babies safe by closely working with the team to provide the highest standard of care.”

Thank you, Kate, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/45kGIfq
Learn more about our Neonatal ICU: https://bit.ly/4lf5MKI

08/07/2025

For many kids, back to school means back to backpacks. But if your child’s backpack is too heavy or doesn’t fit well, it can lead to back and neck pain, headaches, fatigue and more. It could even lead to an emergency room visit.

For a healthier school year, follow these backpack safety tips: https://www.medicalcityhealthcare.com/healthy-living/blog/kids-backpack-safety-tips-how-to-avoid-injury-this-school-year

08/06/2025

CareNow Urgent Care opened a new location in North Richland Hills on August 5. The clinic is located inside a Walmart Superstore, a first for CareNow® in North Texas. Patients are also able to enter from outside the store. Part of Medical City Healthcare, CareNow North Hills is the 56th North Texas location. Learn more: https://bit.ly/4fw7pmg

08/06/2025

Thanks to the American Heart Association - Texas for sharing this important heart health message!

A new study shows that excessive screen time for kids could put their hearts at risk. Cardiologist and American Heart Association volunteer Dr. Zarina Sharalaya joined Good Day to explain.

08/06/2025

IN THE NEWS 🏆 Top-tier congratulations are in order for our ECMO team and EMS partners, who recently earned this top international honor for our heart and lung failure life support program.

Of the approximately 1,000 ECMO programs in the world, less than 50 have achieved Platinum Level — and only 2 are in North Texas, 1 of which is Medical City Plano.

📰 Read Plano Star Courier's story here: https://bit.ly/45CHi9D
🏥 Learn about our Cardiology & Advanced Heart Failure program: https://bit.ly/3J34KUU

08/06/2025

Congratulations to Jennifer Rosenthal, Director of Burn Program, Burn and Reconstructive Center, for being recognized with the HCA Frist Humanitarian Colleague Award!

Their nomination reads: "Jennifer not only demonstrates clinical excellence but consistently provides heartfelt, empathetic care. She always goes above and beyond to connect with patients and families, healing not just with skill, but with compassion, kindness, and unwavering presence. Jennifer is a true example of skilled, compassionate care. From multiple honors to her leadership in burn research and department accreditation, Jennifer elevates every patient's experience and every colleague around her. Her consistent excellence and deep empathy make her a model of what it means to heal with both skill and spirit."

Thank you, Jennifer, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano Family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/45lDiZL

🏥 Medical City Plano is the verified burn center for patients across Texas, Oklahoma, New Mexico and Louisiana.
LEARN MORE: https://bit.ly/47gE2lw

08/06/2025

🧠⏱️ Every second counts when someone is suffering from a stroke. At Medical City Healthcare, we’re proud to be part of our larger HCA Healthcare system of care, which collectively responds to strokes 45% faster than the national standard. We know door-to-needle (DTN) time is critical. Here, we explain what DTN time is and why it matters.

DTN time is the amount of time between an ischemic stroke patient's arrival at the hospital (“door”) and when they receive a clot-busting medication (“needle”) to help restore blood flow to the brain. The faster the medicine is given, the more brain cells can potentially be saved, helping to reduce the risk of long-term disability or stroke.

Know the signs of stroke. Act FAST. Call 911 immediately. To learn more about our expert, lifesaving stroke care, visit https://bit.ly/41tudgr

08/06/2025

🧠⏱️ Every second counts when someone is suffering from a stroke. At Medical City Healthcare, we’re proud to be part of our larger HCA Healthcare system of care, which collectively responds to strokes 45% faster than the national standard. We know door-to-needle (DTN) time is critical. Here, we explain what DTN time is and why it matters.

DTN time is the amount of time between an ischemic stroke patient's arrival at the hospital (“door”) and when they receive a clot-busting medication (“needle”) to help restore blood flow to the brain. The faster the medicine is given, the more brain cells can potentially be saved, helping to reduce the risk of long-term disability or stroke.

Know the signs of stroke. Act FAST. Call 911 immediately. To learn more about our expert, lifesaving stroke care, visit https://bit.ly/4fu1qOG

08/05/2025

Medical City Healthcare colleagues united for the sixth annual “Healthy Food for Healthier Tomorrows” food drive and sculpture contest, providing more than 158,000 meals to families facing food insecurity. Colleagues helped collect and fund the purchase of 18,000 pounds of nonperishable food and pledged $7,000 to support 17 food banks and pantries. Learn more: https://bit.ly/4l9Hu4N

08/05/2025

Medical City Healthcare colleagues united for the sixth annual “Healthy Food for Healthier Tomorrows” food drive and sculpture contest, providing more than 158,000 meals to families facing food insecurity. Colleagues helped collect and fund the purchase of 18,000 pounds of nonperishable food and pledged $7,000 to support 17 food banks and pantries. Learn more: https://bit.ly/4onNdqs

08/05/2025

Congratulations to Robert Blake, Strategic Planning, for being recognized with an ALWAYS Leader Award!

Their nomination reads: "For those who work with him closely everyday, all you have to do is look to Robert if you want the gold standard of 'Willing' and 'Attitude.' Robert is a man of character, who never hunts for the spotlight but is always there when you need him. He has helped shape the profile of Medical City Plano over the years through his day-in and day-out commitment to providing strategic insight. Robert showcases his 'Willingness' and 'Attitude' by meticulously crafting 80+ page decks to be presented at corporate visits with perfection as his goal-even when it means listening to and incorporating hundreds of changes by Senior Leadership. However, this is just one example of the outstanding work Robert does for our organization, and we are extremely fortunate to have him as part of our team.”

Thank you, Robert, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano Family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/40UDmhP
Learn more about impactful careers at Medical City Plano: https://bit.ly/4lWRCz7

08/04/2025

Congratulations to Dave Rivera, Clinical Operations, for being recognized with an ALWAYS Leader Award!

Their nomination reads: "David exemplifies the highest standard of excellence and compassion in healthcare administration. From the moment David joined our team, his impact has been tangible. In just a short time, employee engagement scores have improved and staffing vacancies have decreased tremendously. He works tirelessly to interview and hire necessary staff to supplement our nursing units and provide safe care for our patients. His support of our Discharge Lounge has positively impacted operations, along with his willingness to assist with weekend assignments and willingness to provide necessary education around C. Auris and Isolation precautions. He fosters a culture of continuous learning and steps up to assist with any additional projects. He approaches every situation as a barrier that can be overcome, rather than an obstacle."

Thank you, Dave, for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano Family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/3U94Mgf
Learn more about impactful careers at Medical City Plano: https://bit.ly/4moKU4y

08/04/2025

It's and we're supporting new moms and moms-to-be by offering information and expert advice. Join us by watching our video on the benefits of breastfeeding for both moms and babies!

Learn more about our commitment to new families: https://www.medicalcityhealthcare.com/specialties/womens-care/labor-and-delivery

08/01/2025

Congratulations to seven Medical City Healthcare hospitals, honored in the U.S. News and World Report Best Hospitals 2025-2026 rankings and ratings: Medical City Arlington, Medical City Dallas Hospital, Medical City Denton, Medical City Fort Worth, Medical City McKinney, Medical City North Hills and Medical City Plano.

07/31/2025

Are you getting enough ? If you wake up feeling groggy after what should have been a restful night, the answer may be no. To catch your best 💤, try these healthy : https://bit.ly/44VS6zp

07/30/2025

Small businesses play an important role as job creators and are a pillar in communities nationwide. More than 4 million small business owners purchase healthcare coverage on their own and rely on Enhanced Premium Tax Credits (EPTCs) to keep premiums affordable.

But unless Congress acts soon, these tax credits will expire at the end of 2025. Many small businesses may face increased costs or be forced to reduce or eliminate employee health coverage.

Find out how you can help protect access to care at https://bit.ly/4mjtzKm

07/28/2025

A is a medical exam that assesses whether your child can safely participate in activities like sports, cheerleading and playing in a marching band. 🏆 Most schools, recreational leagues and other organizations require this exam annually. It involves a review of your child’s medical history and a physical exam to check for any health concerns that could be aggravated by physical activity.

Looking for a place to complete your child’s sports physical for this school year? CareNow Urgent Care can tackle it fast! No appointment necessary. CareNow has more than 50 locations across North Texas. To find a location near you, visit https://bit.ly/45oniHJ

07/26/2025

Today is National Disability Independence Day, marking the 35th anniversary of the signing of the Americans with Disabilities Act (ADA). We remain dedicated to ensuring all individuals are treated with dignity and respect and are provided with opportunities to fully participate in the workplace.