South Central Human Resource Agency

11/06/2025

Important Update:
The issue below has been corrected. You can input your Electric Vendor now.

There is currently a system glitch in SmartSimple that is auto-filling the vendor name as “ALL GAS” — even when you’ve entered a different utility provider.

11/04/2025

We need your help as you have done in the past. Thanks for your support.

11/03/2025

For those needing food resources, see the information from the TN Department of Agriculture below.

Today, Tennessee Gov. Bill Lee announced the launch of FeedTN.org a new platform connecting Tennesseans with resources and opportunities to serve their communities.

If you’re a SNAP recipient in Tennessee and looking for ways to fill the gap the Emergency Food Assistance Program (TEFAP) — administered by our Commodities Staff here at TDA — provides nutritious food to eligible individuals and families. If you’re SNAP eligible, you are automatically eligible for TEFAP distributions.

Distribution is done DIRECTLY from your local food bank:
Use our interactive map to locate the food bank serving your county here. Simply select your county of residence from the dropdown menu and call the corresponding food bank or affiliate agency. There are HUNDREDS of affiliates on the map, so make sure to select your county to see them.

👉 https://www.tn.gov/agriculture/department/tennessee-agriculture-interactive-data/the-emergency-food-assistance-program.html

11/03/2025

📢 Attention LIHEAP Applicants

We know many of you are currently applying for energy assistance through the new SmartSimple platform, which is required by THDA, our state funding agency.

🔹 Important Update:
There is currently a system glitch in SmartSimple that is auto-filling the vendor name as “ALL GAS” — even when you’ve entered a different utility provider.

✅ What to do:
Please continue submitting your application!
Our team can see your actual vendor and bill information on our end and will correct this manually to ensure your assistance is processed correctly.

We completely understand how frustrating this transition can be. Please know that these technical issues are outside of our agency’s control, and we are actively working with THDA and SmartSimple’s developers to get this fixed as quickly as possible.

❤️ Thank you for your patience, kindness, and understanding as our staff works hard to help families get the assistance they need.

Together, we’ll get through these growing pains and keep helping our communities stay warm and safe this season.

11/01/2025

🔥 Need help with your energy bills this winter? 🔥

The LIHEAP online application will open Saturday, November 1 at 8:00 a.m. 🕗

🆕 This year brings a new application process, so please read carefully!

💻 Apply online here: 👉 https://thda.smartsimple.us/s_Login.jsp

📌 If you need assistance submitting your application, reach out to your local Neighborhood Service Center: www.schra.us/service-centers.

⏰ Business hours: Monday–Friday, 8:00 a.m. – 4:30 p.m.

⚠️ Important: LIHEAP benefits will be awarded based on priority, not on a first-come, first-served basis. For more information, visit www.schra.us/services/energy-assistance.

✅ Be ready to apply online and get the support you need!

The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded grant program created by the Omnibus Reconciliation Act of 1981. The program aims to assist low-income households, primarily those who pay a high proportion of household income on home energy, in meeting their immediate ene...

10/31/2025

When Harriet Thompson enrolled her daughter in Head Start, she was a single mom working 12-hour shifts and attending college full time.

Head Start gave her peace of mind — and gave her daughter Tiffany the strong start that led to a 4.0 GPA and a lifetime of learning. 💙

Because Head Start doesn’t just prepare children for school — it prepares families for life.

10/30/2025

33 Years of Heart: Calinda’s Head Start Story

10/30/2025

🌱Learning every day! 🌍

10/30/2025

🌿“When we teach children about trees, we teach them about patience, roots, and growth — the very lessons life depends on.” — Unknown

10/29/2025

📣 Important Update from Tennessee DHS

We’re sharing this information to help keep our clients and community informed 💬 — South Central Human Resource Agency (SCHRA) does not administer SNAP benefits, but we know many of the individuals and families we serve rely on this program.

📄 Please take a moment to review the update below from the Tennessee Department of Human Services (DHS) regarding recent changes to the SNAP program.

❓ If you have questions or need help with your SNAP case, please contact your local DHS office directly. They’ll be able to give you the most accurate and up-to-date information.

At SCHRA, we’re always here to share resources and information that can make a difference in our communities 💙🤝

10/28/2025

From Head Start parent to Site Manager — Ann Garrett’s story is one of lifelong connection and impact. 💙

Her children grew up surrounded by learning, love, and friendships that have lasted for decades — and now Ann helps new families experience the same.
Because Head Start doesn’t just prepare children for school — it prepares families for life.

10/28/2025

If you're 60 or older, join us for daily nutritious and delicious meals, lovingly prepared by our fantastic kitchen staff. Come to your nearest meal site and enjoy great food and company. Find your location at www.schra.us/services/elderly-resources.

For home-delivered meals (Meals on Wheels), call 866-836-6678. We can't wait to serve you!