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We're thrilled to have you here and look forward to engaging with you. To ensure a positive and productive environment for everyone, we kindly ask you to adhere to the following guidelines:
1. Privacy and Security
Customer Service Inquiries: For specific questions related to your account or services, please direct them to our Contact Us Form: https://www.pplfirst.com/contact-us-form/ on our website. This ensures your privacy is protected and questions are handled efficiently by our customer service team. Protecting Your Information: For your safety, please do not share any personal, financial, or sensitive information in comments.
2. Respect and Courtesy
Be Respectful: Treat others with respect. Personal attacks, harassment, or discriminatory comments will not be tolerated. Constructive Conversations: We encourage open discussions but request that comments remain constructive and relevant to the topic.
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No Inappropriate Content: Comments containing offensive language, hate speech, explicit content, or illegal activities are strictly prohibited. No Spam or Advertising: Please refrain from posting spam, advertisements, or self-promotion.
4. Compliance with Facebook Policies
Adherence to Facebook’s Terms: All interactions must comply with Facebook’s Terms of Service. Moderation and Enforcement
Right to Moderate: Our team reserves the right to remove any content that violates these guidelines. Consequences of Violations: Repeated violations may lead to restricted access to our page. We appreciate your cooperation in making our page a welcoming and safe space for all. Thank you for being a part of our community!
01/12/2026
At PPL, self-directed care isn’t just a service, it’s our mission and at the heart of everything we do. With self-directed care, you are in control: you choose who provides your support and when you receive it, all while in the comfort of your own home.
We’re here to empower your choices, support your independence, and put you first.
📣Attention Ohio residents, here's your chance to learn more about long-term care options that can benefit you or a loved one!
Join us for a FREE webinar on January 22 to gain insights about self-direction, a Medicaid solution that empowers participants to manage their own services based on their individual needs and preferences. 🤝
Big News! We’re thrilled to celebrate our CEO, Miki Kapoor, for being named by Home Health Care News as an Executive to Watch in their latest report. Miki continues to help shape the future of home-based care through strong leadership and a deep commitment to results, growth, and innovation.
🌟 California residents, we invite you to join us for a FREE webinar to learn about Participant-Directed Services (PDS). Discover how PDS empowers individuals with developmental disabilities and their families with greater choice and control over their services.
If you or a loved one receives Regional Center services, you are eligible. Register today: https://hubs.ly/Q03ZSjHK0
01/06/2026
🔍 Explore. Learn. Grow.
Discover tools, guides, blogs and expert insights on our Resources page, your go-to hub for staying informed and empowered.
Exciting news for CDPAP personal assistants — starting January 1, 2026, wages have increased by $0.55 per hour across all New York regions.
We’re thrilled to ring in the new year with our incredible community of consumers and caregivers. Here’s to a bright year ahead!
For more information on CDPAP wages, benefits, and more visit pplfirst.com/cdpap.
01/04/2026
Today we honor World Braille Day, celebrating accessibility, inclusion, and the power of Braille. We recognize its role in opening doors to literacy, independence, and a more inclusive world.
01/01/2026
🎉 Happy New Year! Wishing you a 2026 filled with joy, success, and exciting new opportunities. May the year ahead be safe, healthy, and full of memorable moments. Thank you for being part of our journey, we can’t wait to grow, connect, and celebrate together in the year to come! ✨
12/31/2025
Reflecting on 2025 with gratitude. This year brought incredible opportunities to connect, learn, and grow alongside colleagues and community members. Each moment strengthened our commitment to self-directed care and to empowering those who rely on it every day. Looking forward to carrying this energy and purpose into the new year.
12/30/2025
🌴📣 Florida! We’re rolling out 3 FREE Participant-Direction Option webinars in Jan, Feb & March! The PDO program gives Medicaid recipients more choice, freedom, and control over their long-term care, and we’re here to help you make the most of it. Learn how our team supports your self-direction journey!
We loved attending and speaking at DVU LA’s Empowerment in Practice: Self-Determination and Supported Decision-Making event. Thank you to everyone who stopped by! The conversations were energizing and inspiring, highlighting how choice, voice, and support come together to strengthen real-world empowerment.
We had a fantastic time at the Transition Resource Fair in Oregon! 💙 We were honored to connect with students with disabilities and their families during an evening full of insights, resources, and support. We appreciate everyone who stopped by to learn more about how PPL can support individuals and families across Oregon.
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Public Partnerships | PPL helps aging adults and individuals managing chronic illness or a disability in their choice to remain in their homes and communities and self-direct their own long-term care.
As a Financial Management Service (FMS) provider, we support eligible Medicaid recipients in their role as employers to hire and pay for their chosen care/support workers and services within their personalized, state-approved budget.
The Public Partnerships LLC | PPL social media sites are places where we encourage interaction and discussion between participants, staff, care workers, friends, in fact anyone interested in self-direction home care. If you post a question to PPL on this site we will respond as promptly as possible during working hours (Mon-Fri, 9am-9pm, EST). If your enquiry falls outside of these hours, we will get back to you as soon as possible when office hours resume. If your enquiry is urgent, please contact Customer Service.
We ask that you are respectful in your comments. We reserve the right to remove anything we deem:
Abusive or personal attacks.
Material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other entity.
Third party advertising.
Chain letters or ‘spam’.
We also reserve the right to terminate involvement by users who post such content.
The views and opinions expressed on PPL’s social media sites do not necessarily represent those of Public Partnerships LLC. Therefore, we cannot be held responsible for the accuracy or reliability of information posted by external parties. For your safety, never include your phone number, email, address or other personal information in a public post. Your comments are visible to all. As well as the above guidelines, it is also worth taking note of the PPL “Terms of Use” which can be found at http://publicpartnerships.com/termsofuse.html.