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We're thrilled to have you here and look forward to engaging with you. To ensure a positive and productive environment for everyone, we kindly ask you to adhere to the following guidelines:
1. Privacy and Security
Customer Service Inquiries: For specific questions related to your account or services, please direct them to our Contact Us Form: https://www.pplfirst.com/contact-us-form/ on our website. This ensures your privacy is protected and questions are handled efficiently by our customer service team. Protecting Your Information: For your safety, please do not share any personal, financial, or sensitive information in comments.
2. Respect and Courtesy
Be Respectful: Treat others with respect. Personal attacks, harassment, or discriminatory comments will not be tolerated. Constructive Conversations: We encourage open discussions but request that comments remain constructive and relevant to the topic.
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Adherence to Facebook’s Terms: All interactions must comply with Facebook’s Terms of Service. Moderation and Enforcement
Right to Moderate: Our team reserves the right to remove any content that violates these guidelines. Consequences of Violations: Repeated violations may lead to restricted access to our page. We appreciate your cooperation in making our page a welcoming and safe space for all. Thank you for being a part of our community!
03/02/2026
🎉 Big congratulations to our CEO, Miki Kapoor, on being named a finalist for the World 50 Impact Awards 2026 for the Inclusive Leadership Award! This recognition reflects his continued leadership and unwavering commitment to advancing self-direction and strengthening the communities we serve. 👏
✨We’re proud to share that we’re sponsoring and speaking at the NASHIA SEED Summit! 🤝
We’re excited to connect with leaders and advocates strengthening brain injury supports, especially around self-direction and how it empowers individuals and families with greater choice, control, and flexibility.
📅 Join us on the 12th when we take the stage to share insights, spark ideas, and collaborate on solutions that move our community forward.
💚💛Black History Month - Employee Social Spotlight❤️🖤
For our final Black History Month Spotlight, we’re highlighting Carlton. He shares that Black History Month is a time for education and celebration, especially when it comes to honoring heritage, values, and family.
Through his education and personal passions, Carlton aims to inspire others to break barriers and show that it can be done.
02/27/2026
We’re proud to share that our Chief Growth Officer, Bonnie Vaughn, has been named a McKnight’s Women of Distinction Hall of Honor honoree.
Bonnie’s leadership has helped drive historic growth at PPL while strengthening accountability and sustainability in self-directed care for hundreds of thousands of people nationwide.
This is a well-deserved recognition for meaningful impact across home and community-based care! Read more here: https://hubs.ly/Q044Jg010
02/26/2026
✨Self-direction shouldn't be complicated. Our team supports you with the GA COMP & NOW Waiver programs. You don’t have to figure it out alone, connect with an PPL expert by visiting our GA Programs to learn more: https://hubs.ly/Q043QQqj0
02/25/2026
📣 Ready to take control of your services?
If you’ve been curious about the California Self-Determination Program, this is your moment! 🎉
Join us on March 5th for our FREE CA SDP Webinar and learn how the California Self-Determination Program empowers participants with greater choice, control, and flexibility over the supports that help them thrive.
✨ Discover how the program works
✨ Explore all of the benefits
✨ Get your questions answered
New Orleans, here we are! 🎷 We’re at the 2026 State Healthcare IT Connect Summit, connecting with industry leaders, policymakers, and innovators to share ideas and real progress toward smarter, more equitable health and human services. Spot us? Come say hi!
If you’re a New York consumer who has been approved for CDPAP services, or you’ve been hired by a consumer as a CDPAP personal assistant, join us for a virtual registration session on Tuesdays or Thursdays.
We’ll walk you through everything you need to get started and answer any questions you may have about the registration process or working with PPL.
We’ve been on the move across South Florida! 🚐❤️ In partnership with Cano Health, we brought powerful, easy-to-understand info on Medicaid long-term care and the Participant Directed Option to 20+ Wellness Activity Centers. We love being out in the community and helping individuals feel confident, informed, and in control of their healthcare choices.
02/21/2026
🌴📣 Florida! Join us next week for our FREE Participant Direction Option webinar on February 24.
We’ll walk through how the PDO program gives Medicaid recipients more choice, flexibility, and control over their long-term care and how to get started.
Caregivers are the backbone of our communities, providing support, strength, and kindness through life’s most vulnerable moments. Today, we pause to recognize your dedication and say thank you for the difference you make every single day. 💙
02/19/2026
💚💛Black History Month - Employee Social Spotlight❤️🖤
We’re continuing our BHM Spotlight with Shannon! For Shannon, Black History Month is a time to honor progress and embrace inclusion, shaping how she leads in her career and beyond. She is an active member of Alpha Kappa Alpha Sorority Incorporated and The National Coalition of 100 Black Women, and volunteers with organizations supporting women and children from historically underrepresented communities. She is proud to contribute both professionally and through service.
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Public Partnerships | PPL helps aging adults and individuals managing chronic illness or a disability in their choice to remain in their homes and communities and self-direct their own long-term care.
As a Financial Management Service (FMS) provider, we support eligible Medicaid recipients in their role as employers to hire and pay for their chosen care/support workers and services within their personalized, state-approved budget.
The Public Partnerships LLC | PPL social media sites are places where we encourage interaction and discussion between participants, staff, care workers, friends, in fact anyone interested in self-direction home care. If you post a question to PPL on this site we will respond as promptly as possible during working hours (Mon-Fri, 9am-9pm, EST). If your enquiry falls outside of these hours, we will get back to you as soon as possible when office hours resume. If your enquiry is urgent, please contact Customer Service.
We ask that you are respectful in your comments. We reserve the right to remove anything we deem:
Abusive or personal attacks.
Material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other entity.
Third party advertising.
Chain letters or ‘spam’.
We also reserve the right to terminate involvement by users who post such content.
The views and opinions expressed on PPL’s social media sites do not necessarily represent those of Public Partnerships LLC. Therefore, we cannot be held responsible for the accuracy or reliability of information posted by external parties. For your safety, never include your phone number, email, address or other personal information in a public post. Your comments are visible to all. As well as the above guidelines, it is also worth taking note of the PPL “Terms of Use” which can be found at http://publicpartnerships.com/termsofuse.html.