04/21/2026
NEW EPISODE OUT NOW!!
Scott Harris Shapiro, Executive Director, Industry Relations of , joins Gwen Cooper, Executive Director of UOA and Host of Mission:Optician, for a candid and wide-ranging conversation on advocacy, education, and the future of opticianry.
Scott shares why government relations and policy are top priorities and makes the case for helping more opticians recognize the true value and impact of their profession!
Gwen and Scott explore the impact of certification, especially from the consumer’s perspective, and discuss how better-trained opticians can reduce returns, improve patient outcomes, and drive revenue for optical practices.
Plus, Scott reflects on what it was like to grow up in a family business and how he aims to maintain those people-first values as the company grows.
In this episode, you will learn:
👁️ Why advocacy and legislation are essential to advancing opticianry
👁️ What the data reveals about consumer expectations — and how opticians can respond
👁️ Why stronger collaboration among opticians, optometrists, and industry partners benefits everyone
Tune in on your favorite platform: Apple Podcasts | Spotify | Amazon Music | iHeartRadio
Listen to the full conversation at opticians.org/podcast. Link in bio.