Northern Lights Therapy, PLLC

Northern Lights Therapy, PLLC 💚You Matter. You Are Worthy.

You Are Enough.💚

NLT provides mental health therapy to all ages with locations in Maricopa, Chandler, and Casa Grande, as well as virtual options in various states.

For a lot of people, this year came with losses, stress, burnout, financial strain, health scares, and constant uncertai...
12/22/2025

For a lot of people, this year came with losses, stress, burnout, financial strain, health scares, and constant uncertainty.

So if you feel more tired than festive,
More guarded than hopeful,
Or like you are just trying to make it to the next day,
That is not weakness.
That is a normal response to a hard year.

Give yourself permission to slow down and take care of what actually matters.

🖤💚

🌐 www.northernlightstherapyaz.com
📧 info@northernlightstherapyaz.com
📍 Offices in Maricopa, Chandler and Casa Grande

Thank you InMaricopa for coverage on this story! We all need to come together to push out this information. Even if you ...
12/18/2025

Thank you InMaricopa for coverage on this story! We all need to come together to push out this information. Even if you arent directly impacted with this proposed change by BCBS, it doesnt mean your insurance provider wont be the next to change. They are making shifts and unless we push back, it will happen fast and it will have tremendous impact on everyone!

An Arizona mental health provider is warning that new supervision requirements announced by insurance giant Blue Cross Blue Shield of Arizona could cut access to counseling services for insured patients, […]

Template: Here is a template that anyone can use to send to insurance companies, news channels, legislation, etc. We hav...
12/18/2025

Template: Here is a template that anyone can use to send to insurance companies, news channels, legislation, etc. We have to continue to work together and put the pressure on insurance companies to do better. Not just for us that work in it, but because we as humans deserve better. We deserve to have access to care. We deserve to have support to receive that care. We deserve to know that the extremely high rates of money we pay insurance companies is actually available to use when we need services. Otherwise, why are we continuing to give them our money?

Re: Insurance Policies Are Restricting Mental Health Care and Failing the People They Are Supposed to Serve

To Whom It May Concern,

I am writing as a member of the public to express serious concern about ongoing insurance policies and decisions that continue to restrict access to mental health care for individuals and families across Arizona and throughout the country. These policies are not protecting members. They are harming them.

At a time when mental health needs are increasing, access to care is becoming harder, not easier. Insurance companies repeatedly promote themselves as advocates for wellness, yet their actions tell a very different story. Administrative policies, reimbursement limitations, and sudden rule changes are creating barriers that prevent people from receiving timely, consistent mental health support. The people who suffer most are those who are already struggling.

Recent insurance policy changes impacting mental health providers will reduce the number of available appointments, limit who can provide care, and force disruptions in ongoing treatment. While these changes may appear technical or administrative on paper, their impact on real people is profound. When access to therapy is restricted, individuals are left without support during moments of crisis, transition, grief, trauma, or instability. For many, this means going without care entirely.

Mental health care is not a luxury. It is essential. When people cannot access therapy, the consequences do not stop at the individual level. Untreated mental health concerns ripple outward into families, workplaces, schools, healthcare systems, and communities. We see increased emergency room visits, higher involvement with law enforcement, lost productivity, strained relationships, and worsening physical health. These outcomes are far more costly, both financially and socially, than providing appropriate care upfront.

Insurance companies frequently deny claims, limit provider networks, reduce reimbursement, or impose restrictive rules that providers cannot realistically meet. These actions force clinicians to reduce availability, stop accepting insurance, or close practices entirely. Members are then left scrambling to find care, often discovering that there are no available providers in their area or that waitlists stretch for months. This is not access. This is obstruction.

Rural and underserved communities are hit especially hard. When insurance policies restrict who can provide care or how services can be delivered, entire communities can lose access overnight. People are forced to travel long distances, miss work, or simply go without help. Children, seniors, working parents, and first responders are among those most affected.

What is most concerning is the growing disconnect between insurance company decisions and the best interests of their members. Policies are being implemented without transparency, without meaningful input from the people affected, and without regard for the long-term consequences. Members pay premiums with the expectation that care will be there when they need it. Too often, that promise is broken.

Mental health care delays and disruptions can be life-altering. When people are denied care or forced to stop treatment due to insurance barriers, the damage can be lasting. These are not abstract policy debates. These are decisions that determine whether people receive help or fall through the cracks.

This pattern must stop. Insurance companies must be held accountable for policies that prioritize administrative convenience and cost control over human well-being. Access to mental health care should not depend on navigating endless red tape, surprise rule changes, or impossible requirements placed on providers.

I urge regulators, legislators, media outlets, and insurance companies themselves to take a hard look at how these policies are affecting real people. Members deserve transparency, fairness, and access to care that supports their health rather than undermines it.

Mental health affects every part of our lives and our society. When care is restricted, we all pay the price.

Respectfully,

[Name]

If you have been following along over the past few days, you may have seen me speak about the changes BCBS is attempting...
12/18/2025

If you have been following along over the past few days, you may have seen me speak about the changes BCBS is attempting to implement starting January 1st, changes that would directly impact access to mental health care for thousands of individuals across the State of Arizona. In response, many clinicians and group practice owners have been reaching out to legislators, news outlets, and other channels to bring awareness to what is happening behind the scenes. While things are currently looking more promising for this specific situation, it has surfaced much deeper concerns about the direction mental health care is heading as a whole. As I sat with this last night, I felt it was important to put these thoughts into words. I hope you will take a moment to read, reflect, and share. Meaningful change will only happen if this becomes a collective effort.

If BCBS retracts these changes, it will be a win. But it will be a small one, and likely temporary.

Because the truth is this: it is only a matter of time before insurance companies pull something else. Quiet changes. Retroactive clawbacks. Policy shifts buried in fine print. Decisions that can shut down a small private practice overnight and cut care for thousands of people with little to no notice.

And the community never hears about it.

Instead, what they hear is that therapists are greedy. That we “refuse” to take insurance. That we should be grateful to be paid anything at all.

What they do not see is that insurance companies can retroactively take back money from over a year ago, openly admit it was their error, and still not return those funds months later. They do not see how abruptly changing rules can immediately restrict access to care for thousands of clients, even after those same companies spent years publicly advocating for telehealth and improved access to mental health services.

They do not see that premiums continue to rise, deductibles continue to rise, and benefits continue to shrink. They do not see that mental health clinicians are actively being paid less. Many of us took pay cuts this year with no ability to negotiate or push back. We either accept the rate or we leave the network.

And when we leave the network, clients lose care. Not because they want to, but because they cannot afford out-of-pocket therapy while struggling to cover rent, groceries, utilities, and insurance premiums that are already draining them.

As business owners, many of us bend as far as we can. We offer reduced rates. We stretch ourselves thin. We absorb overhead costs that rise in every direction. Rent. Payroll. Training. Licensing. Insurance. Technology. Compliance. We do this while being told we should charge less, accept less, and be quiet about it.

But cash-pay clients cannot be expected to shoulder the burden of insurance companies refusing to fairly reimburse providers. That is not their responsibility. And the reality is that many communities simply do not have enough cash-pay clients to survive on, especially in rural and underserved areas.

We also know this: if reimbursement rates increase, insurance companies will simply pass that cost onto members through higher deductibles and premiums. Providers are trapped. Clients are trapped. Communities are trapped.

Insurance companies, however, are not.

They can take money back whenever they want. They can change policies with minimal notice. They can restrict care while reporting record profits. And they do so without meaningful accountability.

This has to stop.

Providers can only do so much. We cannot fix a system that is structurally designed to push us out while quietly blaming us for the fallout. Insurance companies must be held accountable, and the only language they truly respond to is impact to their numbers.

That means members speaking up. Canceling policies when possible. Filing complaints. Demanding transparency. Demanding that mental health care be treated as essential, not expendable.

We have to come together. Providers, clients, communities.

Because if we do not, this will keep happening. Quietly. Repeatedly. And each time, fewer clinicians will be left standing, and fewer people will be able to access the care they desperately need.

This is not about greed.
It is about survival.
And it is about protecting access to care before there is nothing left to protect.

So what can be done? Start by asking questions and demanding transparency from your insurance company. File formal complaints when care is denied or abruptly changed. Call your state insurance regulator and your elected officials and tell them exactly how these decisions impact real people, not just numbers on a spreadsheet. Support providers who are fighting to stay in network and offering care in underserved communities. Share accurate information when you see clinicians being blamed for systemic failures. And when you are able, use your voice, your vote, and your dollars to hold insurance companies accountable. Change will not come from providers staying silent or absorbing the damage quietly. It will come when communities understand what is happening and decide that access to mental health care is worth protecting.

You can always reach me directly at brianna@northernlightstherapyaz.com

I am completely open to feedback, ideas, solutions, etc. This is something that needs more attention and focus and advocacy before we lose access entirely.

- Brianna Reinhold, LPC, LPCC, CFRC, ERPSCC

12/18/2025

BCBS Updates 12.17.25

Most recent updates that I have as of 530pm on 12.17.25. Please know, we are fighting. We are reaching out to news channels, legislation, senate, etc. Clinicians are fighting against this.

We ARE NOT canceling our contract with BCBS at this time. We are waiting to see what comes of things before making that drastic of a decision. Things will continue as they have been as of right now. We will absolutely keep you updated.

If you need anything, have questions, ideas, etc, please email me at brianna@northernlightstherapyaz.com

12/17/2025

Upcoming BCBS Changes

This is a very vulnerable post about changes that will greatly impact care for those that have BCBS insurance. Please listen. Please reach out. This isn't okay what they are doing!

The holidays can feel heavy for a lot of people this year. More stress. More pressure. More emotional weight that no one...
12/15/2025

The holidays can feel heavy for a lot of people this year. More stress. More pressure. More emotional weight that no one really talks about. At Northern Lights Therapy, we believe in naming the hard things and leading with compassion.

Our owner, Brianna Reinhold, LPC, wrote a December article for InMaricopa that speaks directly to this reality. It is a reminder that the true spirit of the season is not perfection or performance. It is compassion for ourselves and compassion for others. Especially when life feels upside down.

If you or someone you know needs this message today, take a moment to read it.

✨ “Real Spirit of the Season: When the World Feels Upside Down, Remember Compassion Is What Truly Matters.”

👉 https://www.inmaricopa.com/real-spirit-of-the-season-when-the-world-feels-upside-down-remember-compassion-is-what-truly-matters-during-the-holidays/?fbclid=IwY2xjawOtVhpleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeDXTrjjciackenok_cpRbmibVluja6cSVw2t5_nxhWdVaEISND60Iwg7cVlU_aem_4sA32B3OzbstIqvYK-osfQ

Let this season be less about expectations and more about humanity. You matter. Your people matter. Compassion matters.

🌐 www.northernlightstherapyaz.com
📧 info@northernlightstherapyaz.com
📍 Offices in Maricopa, Chandler and Casa Grande.

Therapist Brianna Reinhold reminds us the holidays aren’t about gifts but compassion, dignity and caring for neighbors facing hardship in uncertain times.

12/14/2025

What an amazing thing to be a part of!

🖤 Intentional Presence 🖤Often, I’m asked, usually from a genuine place of curiosity, why people don’t see me at more com...
12/12/2025

🖤 Intentional Presence 🖤

Often, I’m asked, usually from a genuine place of curiosity, why people don’t see me at more community events or social gatherings within the community where I live and work.

It’s a fair question.

I work as a mental health clinician in a smaller community, one where people often know each other in layered, overlapping ways. Add to that the roles I hold as a business owner, advocate, and community partner, and it quickly becomes clear that I wear many hats across many settings.

Because of that, I made a very intentional decision years ago to step back from seeing clients as frequently and to be selective about the spaces I show up in.

Not because I don’t care about community.
But because I care deeply about clients.

When someone comes to therapy, they are often sharing the most personal parts of themselves, the trauma they’ve carried for years, the thoughts they’ve never said out loud, the things they fear most about being seen. I specialize in complex trauma, which means the level of vulnerability required in that space is often profound and, frankly, terrifying for many people.

It isn’t fair to ask clients to hold the additional worry of running into their therapist at social events, networking groups, or community gatherings on a regular basis. That overlap, especially in a small community, can quietly become another barrier to care.

So I choose discretion.
I choose boundaries.
I choose intentional presence.

I’m selective about the events I attend and the groups I’m involved in because protecting client safety, comfort, and confidentiality matters more to me than visibility or networking.

Additionally, as a practice owner, I’m often in community spaces not to build my own caseload, but to build pathways to care. I network and refer to the incredible clinicians who work alongside me. That distance helps preserve confidentiality and allows people to seek support without feeling exposed or scrutinized.

Mental health is still deeply stigmatized for many. The decision to reach out for help is delicate. It involves vulnerability, courage, timing, finances, insurance, availability, and just as importantly, fit.

Therapy should never be approached blindly.

True healing happens when someone finds the right provider for them. Someone whose training, personality, and approach align with what they need. Someone who can recognize when they are not the right fit and refer out with integrity. Someone who can set aside their own ego and show up fully present. Someone who sees a human being, not a paycheck.

That belief also shapes how I view large, corporate therapy platforms. While they may increase access on paper, they lack the individualized care and intentional matching that I believe therapy requires. These are corporations first. Profit-driven systems that often fail to protect clients and clinicians alike. Insurance companies, unfortunately, aren’t much better.

And yes, there are clinicians who are drawn to the idea of high income with minimal effort. That reality exists. But it is not what we stand for.

At Northern Lights Therapy, our foundation is built on service, adaptability, and community need. We continually adjust how we do business to meet people where they are. We partner with organizations and individuals who align with our values, and we step away from those who don’t.

We are not immune to what’s happening in the world.
We feel it too.

And because of that, our priority is to make therapy feel safer, not harder. More human, not more transactional.

This is also why I approach networking differently than many other businesses. While I absolutely believe networking groups can be incredibly beneficial, mental health care is different. It requires more intention, more discernment, and more respect for the weight of the work.

Referrals should happen because they are clinically appropriate, not because we share a room, a membership, or a logo.

I want our name to stand for something.
I want trust to remain our highest priority.
And I want the community to know that every decision, visible or not, is made with care.

Sometimes, doing the right thing looks quieter.
Sometimes, it looks like saying no.
And sometimes, it looks like choosing people over presence.

That choice will always be intentional.

- Brianna Reinhold, LPC, LPCC, CFRC, ERPSCC

Disclaimer:
The thoughts shared in this article reflect my personal views and professional perspective as a clinician and business owner. They are not intended to represent the views of all clinicians, nor do they necessarily reflect the beliefs or practices of every clinician employed at Northern Lights Therapy.

https://www.northernlightstherapyaz.com/post/intentional-presence

For more blog posts, articles, free downloads and helpful information and resources, please visit our website at www.northernlightstherapyaz.com

Intentional presence means showing up with care, not frequency. In mental health work, boundaries help protect safety and trust.

12/11/2025

This year has been heavy in ways most people aren’t even saying out loud.

So here’s your reminder — give yourself some damn grace. And give it to others, too. Everyone’s carrying something.

If you need to do the holidays differently… do them differently.
If you need rest instead of routines… choose rest.
If you’re just trying to make it to 2026… that’s enough. Surviving counts.

You are not meant to do this alone.
Reach out. Talk to someone. Let yourself be supported — even if that feels uncomfortable.

We’re here when you’re ready. 💚🖤

🌐 www.northernlightstherapyaz.com
📧 info@northernlightstherapyaz.com
📍 Offices in Maricopa, Chandler and Casa Grande

Holiday ReminderNot everyone is walking into this season with joy. Some are carrying grief. Some are carrying stress. So...
12/11/2025

Holiday Reminder
Not everyone is walking into this season with joy. Some are carrying grief. Some are carrying stress. Some are carrying pressure from family, finances, or expectations that feel impossible.

If the holidays feel heavy, it does not mean you are ungrateful or dramatic. It means you are human.

Here is your permission slip to:
🎄 choose peace over pleasing
🎄 step back when your nervous system taps out
🎄 skip traditions that don’t serve you
🎄 create new ones that actually feel good
🎄 honor whatever you are feeling without apology

You are allowed to design a holiday that supports your mental health instead of destroying it.

And if you need extra support, you already know where to find us.

You matter. Always.

🌐 www.northernlightstherapyaz.com
📧 info@northernlightstherapyaz.com
📍 Offices in Maricopa, Chandler and Casa Grande.

We’re Searching for Our Next Chandler Intern Northern Lights Therapy is growing, and we’re looking for someone who is tr...
12/09/2025

We’re Searching for Our Next Chandler Intern

Northern Lights Therapy is growing, and we’re looking for someone who is truly passionate about helping others. Someone who shows up with heart, curiosity, and a willingness to learn. Someone who isn’t afraid to challenge the norms and help break down barriers in a system that doesn’t always make healing easy.

If you’re driven to make a difference and want to be part of a team working to improve the future of mental health care for the next generation, we’d love to meet you.

If you’re interested, please reach out to our Director of Clinical Training, Katlyn Lawson, LPC, at katlyn@northernlightstherapyaz.com with your resume. We’re hoping to fill this role in the near future.

🌐 www.northernlightstherapyaz.com
📧 info@northernlightstherapyaz.com
📍 Offices in Maricopa, Chandler and Casa Grande.

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Maricopa, AZ

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Therapist Information

Northern Lights Therapy, PLLC is located in Maricopa, Arizona and provides mental health therapy to a diverse population. We currently accept BCBS insurance and offer cash pay rates. We are providing our sessions both in-person and via telehealth. Please see below to find direct contact information for a therapist that matches your needs:

Brianna Reinhold, LPC

Owner

Clinical Supervisor