04/13/2026
How do others feel about AI receptionists? As a small business owner, I find there are sooo many services really pushing this. And as a solo practice with no staff, I get the apparent benefit of reducing "missed" calls from potential patients who will just move on rather than leaving a message and waiting for a call back.
But as a consumer, my experience with businesses using AI receptionists has thus far been terrible. Feels like an extra road block to getting the assistance I'm looking for and I have never even once had it help accomplish what I need.
What say you - does AI answering the phone feel positive or negative when you're interacting with a business?