01/07/2026
A note like this, shared by a patient’s daughter, powerfully captures the impact of compassionate, patient-centered care. This is the kind of message that reminds us why we do what we do. 💙
To our teams: thank you for the extraordinary care you provide every day.
"As I reflect on this year, from how it began in January with my mom kicking off the evaluation process for a lung transplant, to how it’s ending with her spending Christmas with her family—breathing all on her own because of the most beautiful gift—I can’t help but be overwhelmed with gratitude.
To everyone who had a hand in my mom’s care this year, there are no words to describe how thankful I am for each and every one of you. I couldn’t possibly articulate how much it all meant: the dedication to every detail, the patience in your explanations, the answering of my many questions, and the reassuring smiles I could see and feel through your masks. You all are real-life heroes, and I’m in awe of you.
My dad passed away about six years ago, so my mom is all I have. Despite you having hundreds of patients like her, you all treated her like she was the only one you had, too—ensuring her care was always the top priority. That dedication is evidenced by her incredible recovery so far.
This experience has inspired me in many ways, one of which is to never hold back from telling people how I feel while I still can. So, to all of you, I hope you know how deeply appreciated you are. You have given me the greatest gift in the world: more time with my best friend, the "Mimi" to my daughter, and a light to so many who know and love her."
-Haley Dutton