05/17/2019
We are seeking an energetic, charismatic front office professional for a mental health group that provides individualized treatment for children, adolescents, and families. We are looking for a long-term employee to fill a position in an upbeat, fast-paced office.
Pay to be $15-$17/hr. Benefits not provided. Approximately 30 -35 hours per week
Responsibilities:
Answer phone calls
Respond to patient needs, requests and other inquiries through email and by phone
Register and schedule patients
Confirm phone and online appointments
Inter-office communication - record requests, referrals, etc.
Greet patients upon arrival
Collect payment for services
Verify insurance and authorizations
Collect payment from patients
File, fax, copy, scan
Maintain office environment
Utilize and be proficient with electronic health records
Proficiency in electronic insurance billing and managing patients accounts
Qualifications:
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Previous experience in customer service, front desk service or other related fields.
Mental health clinical experience preferred.
Ability to quickly build rapport with patients
**Must have experience working with health insurance providers