03/07/2024
The recent cyber attack on Change Healthcare has created uncertainty and concern regarding medical billing processes. As valued partners in healthcare delivery, we want to address the impact of this unfortunate event on your practices.
The cyber attack has disrupted billing services, potentially leading to delays, inaccuracies, and difficulties in processing medical claims. We recognize the critical importance of smooth billing operations for the financial health of your practice and the continuity of patient care.
In response to this challenge, we are following closely the updates from Change Healthcare and wait for some kind of resolution that will minimize disruptions. Our priority is to restore normalcy to billing processes as quickly as possible.
In the meantime, we encourage you to communicate openly with your patients about any billing-related concerns they may have. Transparency and empathy go a long way in fostering trust and understanding during challenging times.
Additionally, please exercise extra caution and vigilance to protect patient data and ensure compliance with cybersecurity best practices. Safeguarding sensitive information is paramount in maintaining patient trust and confidentiality.
We appreciate your patience, resilience, and dedication to providing high-quality care to your patients, even in the face of adversity. Together, we will navigate through this situation and emerge stronger than ever.
Thank you for your continued partnership and your commitment to excellence in healthcare delivery.
