Hospitality Quotient

Hospitality Quotient How you make your customers feel when they use your products and services is what sets your business apart.

Hospitality Quotient™ is a learning business from Danny Meyer’s Union Square Hospitality Group (USHG), which includes some of the country’s most highly acclaimed and popular restaurants, renowned for their signature brand of hospitality. Following years of requests for the company’s recipe for success, Danny Meyer's Union Square Hospitality Group created Hospitality Quotient (or HQ) to help leaders in all industries transform their businesses through the power of hospitality. HQ’s curriculum focuses on enriching both your customers’ and your employees’ experiences with the ultimate goal of turning your customers into “regulars,” and earning your business favorite-in-category status. In addition to public classes held at HQ’s headquarters in New York City, HQ offers inspirational speaking engagements with thought leader Susan Reilly Salgado.

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New York, NY

Telephone

(646) 747-6640

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