AFMS - Tinker - 72d Medical Group

10/27/2025

Tinker Beneficiaries,

During this partial government shutdown, the 72d Medical Group remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we are still taking requests for appointments. We are doing our best to minimize impact on our beneficiaries and their health care. The clinic’s Primary Care and Specialty Care services are fully operational. Ancillary services (pharmacy, laboratory, radiology) also remain operational. As always, safe and high-quality health care remain our priority. Please call (405)734-2778 to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

10/01/2025

Due to the government lapse in appropriations, we won't repsond to messages or comments on this platform. We'll resume normal activity when the federal government resumes buisness as usual. If you have a medical emergency, call 911. For information about TRICARE coverage during the lapse in appropriations period, visit www.tricare.mil/shutdown.

Call 405-734-2778 or visit tinker.tricare.mil to learn about changes to our office hours or services during the goevernment lapse in appropriations.

09/22/2025

Friendly Reminder! 😊

We hope to see you tommorrow!

09/19/2025

📢 Town Hall Announcement 📢

The 72d Medical Group invites all patients and beneficiaries to our Town Hall on Wednesday, 24 September at 0830 at the Tinker Event Center (with a virtual option available).

✔️ Hear the latest Medical Group updates
✔️ Learn about TriWest information and changes
✔️ Ask questions directly to leadership and a TriWest representative

For those who prefer to join by phone, you can call in using the following details:
Phone Number: 410-874-6747
Phone Conference ID: 749 825 929 #

Your voice matters, and we look forward to your participation—whether in person, online, or by phone!

09/17/2025

📣 Your voice matters!

Join us for the next Patient & Family Partnership Council (PFPC) meeting on September 23rd at 1100 in the Levy Conference Room. Can’t make it in person? Call in! Details on the flyer below.

Together, we can improve the patient experience at the 72d Medical Group. 💙

08/04/2025

📬 Check Out Our Pharmacy Monthly Newsletter

08/01/2025

📣 Friendly Reminder for Family Health Appointments

To ensure a smooth check-in process, please remember:
🔹 All patients age 10 and older must present a valid military ID at the time of their appointment.

This is part of our standard protocol and helps us provide safe, accurate care for all beneficiaries.

✅ If the patient does not have their ID on hand, a Pass ID form is available at Patient Administration as an alternative check-in option.

We appreciate your cooperation and understanding as we follow current guidance to serve you better. If you have questions, our front desk team is happy to help or connect you with leadership.

Thank you for trusting us with your care!

Send a message to learn more

08/01/2025

📢 TriWest Patients: Read This!

Some patients have received unexpected medical bills for services that should’ve been covered during the transition to TriWest. If this happened to you, don’t stress — here’s what to do:

1️⃣ Visit: tricare-bene.triwest.com
👉 View or appeal claims, and file for reimbursement if you already paid.
2️⃣ Still need help?
📍Stop by Patient Administration (1st floor of the MDG) with your bill.
💡 Even if you paid it — bring it in. We’ll document it and submit a support ticket on your behalf.

We don’t process claims, but we’re here to help track and push for resolution. Your feedback helps us make this better for everyone!

Send a message to learn more

08/01/2025

📢 Heads Up, Team Tinker!

If you use AT&T, Cricket, Pure Talk, Straight Talk, or H20 Wireless, you will no longer receive text alerts from the pharmacy. This means:

❌ No notifications when prescriptions are ready
❌ No alerts if there’s an issue
❌ Pharmacy staff won’t know if messages fail
✅ Check your prescription status by calling or visiting the pharmacy directly.

📞 COMM: 405-734-2778

We apologize for the inconvenience — this is due to AT&T discontinuing a key service, and we're working on alternatives.

Thanks for your understanding and support!

Send a message to learn more

07/16/2025

📣 Know the Risks. Prevent the Bites. Report the Ticks.

Emergency Rooms across the country are seeing an increase tick bites, according to new data from the Centers for Disease Control and Prevention. This July has already seen the highest number of tick-related ER visits since 2017. Tinker AFB Public Health has also seen an increase with a two-fold increase in reported tick bites these past two years.

To prevent tick bites:

• Try to wear light-colored long sleeves, pants, and closed-toe shoes when outside.
• Apply insect repellent containing DEET. You can also apply permethrin to your clothes.
• Do a thorough tick check after being outdoors (focusing on waistbands, armpits, groin, scalp, and hair).

If you are a DOD beneficiary and find a tick during a tick check, Public Health can send it off for testing:

• Grasp tick as close to the skin as possible using fine-tipped tweezers and pull tick away with gentle, steady upward pressure.
• Store the tick in a Ziplock bag or sealed container. If you are not able to bring the tick immediately, store it in the freezer.
• PH will ship off the tick for identification and disease testing. Patients will receive information about the results. Positive results (without patient information) are also forwarded to CE Pest Management to help them optimize pest control efforts.

07/01/2025

Mid-Summer REMINDER: Clinic Closures for July 🌞

To ensure you're still supported durng these closures:

✅Non-urgent needs? Send a secure message to your Primary Care Manger (PCM) anytime via the MHS Gensis Patient Portal.

✅Urgent health concerns? Call the Nurse Advice Line at 1-800-TRICARE (874-2273) or MHSNURSEADVICELINE.COM.

06/25/2025

📢 PHARMACY DRIVE-THRU TEMPORARILY CLOSED

The pharmacy drive-thru is currently out of service due to maintenance. Repairs are underway and may take up to one week to complete.

🔹 0700–1600 (7 AM – 4 PM):
➡️ Please come inside to the pharmacy windows for pick-up.
📞 If you are physically unable to enter, call 405-734-2778 and we’ll bring your prescriptions to you.

🔹 1600–1700 (4 PM – 5 PM):
➡️ Drive-thru pick-up is available. Staff will coordinate with you at the window.

🙏 Thank you for your patience and understanding as we complete repairs!

Send a message to learn more