CIVA

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✨ Virtual Administration Agency ~ Personalized virtual support for Medical Professionals ~ Direct Primary Care (DPC) & Concierge Practices✨

Celenia Inez ~ Owner and Founder of CIVA, LLC

05/30/2025

Hiring a VA based in the U.S. isn’t just about convenience ~ it’s about connection, compliance, and communication that aligns with your practice.

Here’s why hiring a U.S. based VA can make a difference:

✔️Clear, timely communication (no time zone delays)
✔️HIPAA-aware and familiar with U.S. healthcare systems
✔️Cultural alignment and professional etiquette
✔️Easier onboarding + less explanation needed
✔️Boosts your efficiency without the headache

For private practices, DPCs, and membership-model clinics, the right support can transform your day-to-day.

*Save this post if you’re exploring admin help.
*Tag a provider who needs this kind of support!

05/16/2025

Welcome to CIVA, LLC!
I’m so glad you’re here.

I’m Celenia Inez, the founder of CIVA~a bilingual VA agency created specifically to support independent physicians, Direct Primary Care providers, and private practices.

With over 25 years of hands-on healthcare experience, I’ve worked everywhere from labor & delivery to ICU, family medicine, and detox centers. I know how overwhelming it can be to do it all… and that’s why I built CIVA.

At CIVA, we offer high-level administrative support so physicians can get out of their inbox and back to focusing on patient care.

Here’s what we can help you with:
• Patient onboarding & intake
• Referrals & authorizations
• Inbox and EMR management
• Workflow support & optimization
• Bilingual communication
• And so much more!

We work asynchronously or using a time-blocking method that gives you flexible support without the overhead of hiring in-house.

My mission?
To be the support system your practice truly needs-organized, reliable, and rooted in healthcare experience.

Let’s grow your practice, one task at a time.
Tap the link in bio to book a call or learn more.

05/11/2025

To all the incredible moms 💐
CIVA celebrates you today and every day.

From nurturing families to caring for patients, running businesses, or simply showing up with love…your presence makes the world better.

Happy Mother’s Day to the providers, the caregivers, the grandmas, the new moms, the bonus moms, and every woman holding it all together with grace.

I see you. I honor you. I thank you.

With love,
Celenia Inez ~ CIVA

05/03/2025

Why I chose to partner with DPC and private practices:
Because personalized care deserves personalized support.

After 25+ years in healthcare, I’ve seen how independent physicians and private practices pour their hearts into patient care~but often get buried in admin tasks that steal time and energy.

Direct Primary Care (DPC) and private practice models give providers the freedom to truly connect with their patients, but managing the back-end can be overwhelming.

That’s where I come in.
I built CIVA, LLC to offer specialized support so physicians can focus on care.

✨ Because when practices thrive, patients thrive. ✨

04/18/2025

Feeling overwhelmed running your medical practice solo? If you are wearing every hat -from juggling patient care, admin, memberships, follow-ups & more - it’s a sign you need support.

As a seasoned Medical Virtual Administrator with over 25 years in healthcare (Family Medicine, DPC, ICU, detox, L&D—you name it), I specialize in helping providers like you breathe easier.

Here are 4 signs it’s time to delegate—and how I can help you reclaim your time, sanity, and workflow.

✔️ HIPAA-compliant
✔️ Bilingual (English & Spanish)
✔️ Trained in real-world medical settings
✔️ Focused on your success

Your patients deserve your full attention. Let me handle the rest.

Tap the link in bio to book a free discovery call.

&wellness

04/10/2025

Last night’s Meetup for Health Practitioners & Wellness Pros was a great time!

Networking, collaboration and supporting one another is what is all about 🤩

Big thanks to for hosting such a great event!

Grateful to be in rooms like this!

03/25/2025

From newborn hearing screenings in labor & delivery to ICU care, detox centers, and MA / phlebotomy to name a few—I've worn many hats in healthcare. My journey has shaped my passion for efficiency, patient care, and supporting medical professionals. Now, as a medical virtual administrator and business owner, I bring my expertise to help practices run smoothly. Oh, and did I mention I'm bilingual? 😊

03/17/2025

Ever wondered how Direct Primary Care (DPC) compares to a Traditional Primary Care Physician (P*P)? Here’s a quick breakdown:

✅ DPC: Patients pay a flat monthly fee for unlimited primary care—no insurance, no copays, no surprise bills! 💳🚫 More time with your doctor, same-day visits, and direct access when you need it! 👩‍⚕️📲

❌ Traditional P*P: Works within the insurance system, meaning copays, deductibles, and shorter visits due to high patient volumes. ⏳💼 Insurance dictates care, making access and costs unpredictable.

💡 Key takeaway: DPC puts YOU first with personalized, affordable, and hassle-free care! ❤️

03/14/2025

📅 Need support? Let’s talk! DM us today.

Address

Oviedo, FL

Website

http://www.civa.solutions/

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