Intuitive Health

08/29/2025

At Intuitive Health, we partner with health systems nationwide to transform how communities experience care.

Our model combines a full-service Emergency Room and Urgent Care under one roof, creating a patient-centered approach that expands access, improves patient satisfaction, and strengthens our partners’ brands in local communities.

Let’s start the conversation: https://www.iheruc.com/connect/

08/21/2025

In health care, ROI isn’t just about margins, it’s about rethinking the model itself.

That’s exactly what Intuitive Health has done by creating an innovative model bringing emergency room and urgent care all under one roof.

This approach doesn’t just help patients avoid unnecessary (and expensive) ER visits; it helps health systems see real value!

In this short video, Casey Fisher, our Chief Operating Officer, explains how this model works, and why it matters to health systems and anyone thinking strategically about the future of health care.

To learn more about our model, connect with us here: https://www.iheruc.com/connect/

08/20/2025

🥳 17 years of transforming healthcare for our communities! 🚀

Intuitive Health is proud to celebrate 17 years of Legacy ER & Urgent Care, our flagship brand serving patients across seven Dallas-Fort Worth facilities.

It all started in Frisco West on this week in 2008, when Jay Woody, MD, FACEP and Legacy ER & Urgent Care introduced a first-of-its-kind model: emergency room and urgent care under one roof. The goal was simple but bold — eliminate the guesswork for patients, reduce unnecessary ER visits, and provide high-quality, cost-effective care.

What started in Texas is now a nationwide success with over 60 Intuitive Health partner sites now open or on the way.

As Legacy celebrates this anniversary, the mission remains clear: deliver the right care, at the right price, and right now—close to home.

Here’s to the next chapter of innovation in health care in Texas and beyond. 🎉🎂

Learn more about how Intuitive Health is transforming care: https://www.iheruc.com/connect/

08/04/2025

✂️ Ribbon cut!

Baptist Health ER & Urgent Care Glenmary has officially opened its doors!

This marks the third combined ER and Urgent Care location from Baptist Health —part of an ongoing commitment to improve access to high-quality, patient-centered care that’s close to home.

🎥 Hear from Baptist Health Louisville Hospital President Jonathan Velez, MD and Intuitive Health’s Chief Financial Officer Garett Jackson in the video below as they share why this partnership is so important to the communities we serve and how this proven health care model is transforming care delivery across the region.

Health systems across the country are rethinking access—are you next?

Connect with us to learn more. https://www.iheruc.com/connect/

07/17/2025

When your child is sick, deciding between urgent care and the ER can be a confusing and costly dilemma.

Thom Herrmann, CEO of Intuitive Health, knows this struggle firsthand.

It started with his son having a 103-degree fever. What seemed like a routine urgent care visit quickly escalated with a doctor's recommendation for an ER trip "just to be safe." As Thom shares in this powerful video, after a long, worrying night at the hospital, his son was thankfully fine – but a costly ER bill landed soon after. For many families, that's a mortgage payment, and it ignited Thom's passion for a better healthcare solution.

Watch the video to hear Thom's story and discover how Intuitive Health is revolutionizing patient care by:

•No surprise bills: Most patients receive an urgent care bill, and for emergency services, there are never backend surprises.

•Faster, focused care: Patients are typically in and out quickly – under an hour for urgent care, and under 150 minutes for emergency services.

•Exceptional satisfaction: Our Net Promoter Score (NPS) puts us in the top 1% of all retailers.

With its ER & Urgent Care under one roof model, Intuitive Health is simplifying health care, improving access, and ensuring patients get the right care, at the right price, when they need it most.

Interested in learning more about our proven model? Reach out here: https://lnkd.in/gEGvnFft

07/09/2025

A troubling new study confirms what many patients and providers already feel: it’s getting harder—and slower—to see a family medicine doctor.

According to the 2025 Survey of Physician Appointment Wait Times by AMN Healthcare, patients in 15 of the largest U.S. cities now wait 19% longer on average to schedule physician appointments than just three years ago. Since 2004, wait times have soared by 48%.

At Intuitive Health, we see this every day at our locations across the country. As the nationwide shortage of primary care physicians worsens, more patients are turning to alternative options like our innovative emergency and urgent care under one roof model when they can’t get timely appointments.

Our model gives patients walk-in access to the right level of care, right when they need it. This not only improves convenience and satisfaction, but it also helps ease the burden on overcrowded hospital ERs by providing a high-quality, efficient alternative in the community.

➡️ Watch to learn more about this growing challenge and how Intuitive Health is making a difference. Want to bring this proven model to your health system? Connect with us here: https://lnkd.in/gEGvnFft

06/19/2025

BIG NEWS!!!

Intuitive Health has named Marshall Leslie as its first-ever Chief Growth Officer, a strategic move designed to accelerate the company’s expansion and strengthen partnerships with existing health system clients.

As chief growth officer, Marshall will lead new business development efforts and enhance growth strategies with existing partners, positioning Intuitive Health for continued success in a rapidly changing health care environment.

“Marshall’s proven track record of driving significant revenue growth and forging strategic partnerships will be instrumental in accelerating our growth and delivering unmatched value to our clients,” said Thom Herrmann, chief executive officer of Intuitive Health. “The creation of the chief growth officer role underscores our commitment to innovation and expansion, and Marshall is the ideal leader to guide these efforts.”

Marshall brings more than 15 years of experience in business development, strategic growth and operational leadership in the health care and consulting sectors. Most recently, he served as president of consulting at Vizient, Inc., where he led a national team focused on helping health systems achieve sustainable performance improvements. He previously held senior leadership roles within Vizient, including oversight of its operations and quality business and leadership within its Advisory Solutions group. Marshall began his career at General Electric, where he gained deep expertise in process improvement and held leadership positions both in the U.S. and internationally. He later joined Healthcare Performance Partners, an early innovator in applying Lean methodologies to clinical and operational settings in health care. Marshall holds an MBA from Vanderbilt University’s Owen Graduate School of Management and a Bachelor of Science in industrial engineering from the Georgia Institute of Technology.

“I am honored to join Intuitive Health and lead its growth initiatives,” Marshall said. “The company’s commitment to transforming health care through innovation is inspiring, and I look forward to driving new opportunities and deepening our impact with partners.”

Intuitive Health’s innovative health care model brings emergency and urgent care services under one roof, enabling partnerships with leading health systems nationwide to enhance patient access, lower unnecessary emergency room visits, and boost patient satisfaction. The addition of a chief growth officer underscores Intuitive Health’s dedication to strategic leadership as it rapidly broadens its national presence.

For more information about Intuitive Health and its leadership team, visit IHERUC.com

06/17/2025

Big congratulations to the team at Premier ER & Urgent Care – Woodway!

We’re excited to announce the Woodway location has earned Intuitive Health’s Up & Comer Award, recognizing new facilities that go above and beyond in delivering top-quality care and outstanding patient satisfaction in their first 18 months.

This award is a testament to the dedication of the Woodway team to putting patients first every step of the way and the power of Intuitive Health’s innovative model — combining emergency and urgent care under one roof.

Well done, Woodway team!!!

Founded in 2008, Intuitive Health partners with leading health systems across the country to bring this patient-first model to life. Together, we’re increasing access to the right care, at the right price, at the right time.

Thinking about bringing this model to your health system and wanting to learn more? Connect with us here: https://www.iheruc.com/connect/

06/10/2025

🎉 Congratulations to the UF Health Emergency & Urgent Care Center – Baymeadows team! 🎉

They were recently recognized with Intuitive Health’s Up & Comer Award, celebrating their exceptional commitment to the gold standard of care that defines Intuitive Health’s combined emergency and urgent care model.

The Up & Comer Award recognizes new facilities that, within their first 18 months, surpass the highest standards in care quality and patient satisfaction — outperforming even many of the most prestigious healthcare facilities.

By removing the burden of self-diagnosis and putting the patient experience first, the Baymeadows center provides the highest quality of care, reducing avoidable ER visits, and delivering millions in overall savings.

👏 Well deserved, team!

Interested in bringing this model to your health system? Let’s talk: https://www.iheruc.com/connect/

05/19/2025

Congratulations to the Baptist Health ER & Urgent Care – Blankenbaker team!

We are thrilled to announce that they have been honored with Intuitive Health’s prestigious Up & Comer Award for their unwavering commitment to delivering world-class patient care.

Intuitive Health’s Up & Comer Award is reserved for Intuitive Health facilities that are less than 18 months old and have consistently achieved high standards in quality of care and patient satisfaction.

As the leading pioneer of the combined emergency room and urgent care under one roof model, Intuitive Health sets the benchmark for patient care - delivering better outcomes while helping patients, insurers, and employers save millions every year.

To learn more about our innovative healthcare model, please visit IHERUC.com.

10/21/2024

We’re excited to announce the opening of our 32nd location in Prosper, TX for Legacy ER & Urgent Care! This is Legacy's 7th location in the DFW area, now open at 211 W Frontier Pkwy, Prosper, TX 75078. This facility offers 24/7 emergency care and urgent care available every day from 7 AM to 9 PM. You never have to worry about where to go when you need medical attention. For more information about this location, visit www.legacyer.com/locations/prosper-tx.

We are here when you need us most. We provide emergency and urgent care services all under one roof with no appointment necessary. Learn more.

08/12/2024

We are excited for Legacy ER and Urgent Care to open its 7th location in Prosper this fall! Thier new 11,072 square-foot facility combines ER and urgent care services in one location, designed with efficiency and comfort in mind. Read more about our approach in Healthcare Facilities Today article:
https://www.iheruc.com/news/2024/august/intuitive-health-featured-in-healthcare-faciliti/

Health care facilities professionals learn about: Ease-of-access, color selections and natural lighting were key to the overall design.