Gentle Hearts Living Solutions

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Gentle Hearts Living Solutions

Nurse-led senior placement & care navigation in Phoenix & Boise—where compassion meets expertise.

03/16/2026

Behind every senior who finds the right care is a community working together. 🩷

This week, join our Senior Placement and Referral Specialist, Jonathan Grosvenor, at Daily Drip Coffee & Desserts in Glendale at 9am for Coffee & Connections.

Coffee & Connections brings together professionals who care deeply about supporting seniors and their families. It’s a chance to share resources, strengthen relationships, and continue building a community that helps families find the right care when they need it most.

We’d love to have you join us! 😊

03/12/2026

Helping seniors transition safely after a hospital stay truly takes a community. 💗

Last week, our Director of Care Navigation, Chantae Anderson Medina, and our Senior Placement and Referral Specialist, Zac Cisney (who also graciously volunteered as Chantae’s photographer for the day), attended the Dignity Health East Valley Rehabilitation Hospital Vendor Expo.

It was a wonderful opportunity to connect with hospital staff and fellow providers who all play an important role in supporting patients and families after discharge. From discharge planners and case managers to home health and placement specialists, each partnership helps ensure seniors can move safely and confidently into the next stage of care.

We’re so grateful to be part of a network of professionals who share the same goal: making sure families have access to trusted resources, guidance, and compassionate support when they need it most.

Thank you to the team at Dignity Health East Valley Rehabilitation Hospital for bringing everyone together!

03/08/2026

Today is a very special day at Gentle Hearts. 🩷

Not only is it International Women’s Day, but it’s also the birthday of our fearless founder, Michelle Medchill Sayles!

Michelle’s heart for serving seniors and families is what started Gentle Hearts Living Solutions, and that same heart continues to make a meaningful difference for so many families in our community.

Today we celebrate Michelle and all of the incredible women who make this work possible. Your compassion, dedication, and care are at the heart of everything we do.

Happy Birthday, Michelle, and Happy International Women’s Day to the wonderful women of Gentle Hearts. We are so grateful for each of you! 🩷

03/06/2026

One of the most rewarding parts of working in senior care is the relationships we build along the way. 🩷

This week our founder, Michelle Medchill Sayles had the chance to spend time with Lesley Myricks, Alicia Hobbs, and Kerri Wells from Avista Senior Living in Boise while attending the Avista National Conference here in Arizona.

Our Idaho team has developed wonderful relationships with the Avista communities in Boise, so it was special to spend time together here in our Phoenix home base.

The senior care community is full of dedicated people, and we love spending time with amazing people who share the same commitment to serving seniors!

02/27/2026

It’s been a week of celebration at Gentle Hearts Living Solutions. 🩷

Today, we’re celebrating our COO, Nicholas Sayles, and the incredible leadership and heart he brings to our team.

Nick plays an instrumental role in the growth and operational strength of Gentle Hearts. He does so much behind the scenes, often quietly, to equip our team and ensure we’re able to provide excellent and dignified support to seniors and their families. His steady presence, integrity, and commitment to our mission help create the foundation that allows us to serve families with confidence and compassion across Arizona and Idaho.

This comes right on the heels of our Social Media Manager, Lexi Metz, celebrating her birthday yesterday, and our Office Manager’s son celebrating earlier in the week. It has truly been such a joyful week for our team, full of gratitude and celebration.

We’re so thankful for each of you and the heart you bring to this work every day. The impact you make, both within our team and in the lives of the families we serve!

02/25/2026

When families transition a loved one from their longtime home, there are often more moving pieces than people realize.

Last week, our team had the opportunity to welcome Ryan Gamlin of Move Forward AZ to discuss the importance of bringing clarity and organization to the transition process.

Having trusted professionals across the senior care community allows families to feel supported not just in placement — but in every step that surrounds it.

We’re grateful to collaborate with professionals who are committed to making transitions more thoughtful and manageable for the families we serve. 💗

02/20/2026

We had such a wonderful morning at Coffee & Connections in Scottsdale!

It’s always special to welcome new faces and to see our senior care community continue to grow. When we take time to slow down, share space, and connect with one another, we become stronger — and better equipped to support the seniors and families who trust us every day.

We’re so grateful to everyone who joined us this morning and made it such a meaningful morning.

We can’t wait to gather again next month at Daily Drip in Glendale. 🩷

02/14/2026

Happy Valentine’s Day from all of us at Gentle Hearts Living Solutions!

At its heart, Gentle Hearts is a love story.

Our founders, Michelle and Nick Sayles, were caring for Michelle’s grandmother, Veda, during the final chapter of her life. As Registered Nurses, they believed they were prepared—but when it came time to find the right placement, the process was overwhelming, impersonal, and deeply discouraging.

They knew families deserved better: a guide, an advocate, and a team that would treat every senior with the same care they would give their own loved ones.

Since 2018, our mission has remained rooted in Veda’s story. We serve families across Arizona and Idaho, helping them find senior living solutions that are accurate, dignified, and truly right for their loved ones.

This Valentine’s Day, we’re sending love to every senior, family, referral partner, and to the incredible communities who have been part of our journey—and who have allowed us to be part of theirs. 🩷

02/13/2026

Today, we’re so excited to celebrate our incredible Senior Placement and Referral Specialist, Jonathan, on his two-year anniversary with Gentle Hearts Living Solutions!

Jonathan is a trusted advocate and resource in our community for seniors and their families. He’s also been instrumental in creating spaces for connection among local care homes and senior care professionals through Coffee & Connections—a welcoming place where we support one another in our shared work of providing dignified care and building meaningful relationships.

We’re so grateful for the heart and compassion Jonathan brings to families, our partners, and our team each day. Happy two-year anniversary, Jonathan. We’re so thankful for all that you do!

02/06/2026

Continuing education is an important part of how we care for the families who trust us.

Recently, our Senior Placement and Referral Specialist, Zac, and our Office Manager, Heather, attended an all-day DHS Dementia Training focused on dementia-specific education and best practices.

Ongoing training helps us better support seniors living with cognitive changes and ensures we can guide families with clarity, trusted resources, and advocacy rooted in dignity and compassion.

We’re grateful for opportunities like this that allow our team to keep learning and growing so every family we serve receives the clinical standard of thoughtful, informed guidance. 🩷

01/31/2026

We recently came together as a team for our 2026 Kick-Off Meeting, which gave our incredible care team a chance to reset and reflect on what last year asked of us.

We can’t help but feel immense pride in our team and in our continued commitment to our partners, the families we serve, and the seniors we advocate for. At the heart of our mission is the responsibility to lead with integrity, excellence, and genuine care.

In 2026, we’re growing with purpose and continuing to raise the bar in senior care advocacy by pairing trusted placement expertise with added clinical insight. This allows us to support families with guidance that is both compassionate and clinically informed.

To our community partners, care homes, and healthcare professionals, thank you for the trust you place in us. We’re grateful to continue building and strengthening our community together in the year ahead. 🩷

Address

Sun City, AZ

Telephone

+16233046982

Website

http://www.ghls.care/

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