10/30/2025
                                            When Crystal Ossello arrived at the MultiCare Deaconess Hospital labor and delivery unit for her scheduled cesarean section, she walked into a room decorated in celebration of her daughter’s birthday.
As the only baby born that day on the floor, Harlow had everyone’s attention regardless of how different her life looked. Ossello was 12 weeks pregnant when Harlow was diagnosed with a fatal and untreatable birth defect. 
The day Harlow was born, though, was magical, she says. Harlow spent 15 hours surrounded by family and visitors, receiving constant love and attention, and hospital staff reminded everyone it was OK to celebrate her life.
“Her life is important, just different,” Ossello says.
After Harlow’s death, the family was given the option of using a CuddleCot to spend more time together. The cooling bassinet provides continuous temperature management to extend the time families have with their infant after death, explains Anissa McCrum, Deaconess Hospital mother-baby unit nurse manager.
“Each grieving parent has their own length of time they want to bond with their baby after they pass,” McCrum says. “It could be half a day or a few days, depending on their needs. The CuddleCot keeps their bodies in better condition … and allows them more time to say special goodbyes.”
For Ossello, those three days with Harlow in the CuddleCot were life-changing.                                        
After using a CuddleCot with her own daughter, a MultiCare employee donates one to Deaconess Hospital to help support grieving families.