Our Story
WHEN WE NEED EMERGENCY SERVICES WE CALL 911 - WHEN PUBLIC SAFETY OR MEDICAL PROVIDERS NEEDS EMOTIONAL HELP, WE ARE THEIR 911. WE ARE LIKE AN EMOTIONAL M.A.S.H. UNIT.
WHO ARE WE?
Serve & Protect is a 501(c)(3) non-profit corporation based in Brentwood TN, reaching Internationally. We serve Public Safety and Medical Provider professionals and their families with a Crisis Line and emotional wellness services for those struggling with invisible wounds from traumatic incidents.
Serve & Protect was founded by former MP and Norfolk Police Detective Robert Michaels, who also serves as a Chaplain for the Williamson County FOP, Brentwood Fire, and a Federal Agency. We have a team of peer advocates serving targeted segments of the populations we serve - Spouses, Chaplains, and Peer to Peer.
WHY DO WE EXIST?
Su***de in public safety and healthcare is a significant concern. In law enforcement, fire, and corrections, more die by su***de than in the line of duty. Su***de in healthcare is considerably above typical averages.
We give our clients iron clad confidentiality and personal attention. We believe that both physical health and mental health are core elements to serving those who sacrifice for us daily.
HOW ARE WE UNIQUE?
Serve & Protect is dedicated to men and women who serve, which includes their families.
We are the only independent resource serving these populations that provides a threefold scope of service designed to serve the individual needs of professionals and families in crisis through:
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CRISIS LINE 24/7/365 Coast2Coast: Our partner Safe Call Now is staffed by active and retired first responders who understand the needs of callers and assess their level of need. They offer confidential, !immediate help through facilitating four distinct options:
1. RESIDENTIAL CARE When warranted, our partner Safe Call Now facilitates treatment
2. CHAPLAIN ALLIANCE Our Chaplains are on call across the country, ready to respond.
3. MENTAL HEALTH ALLIANCE Our network of therapists and counselors available to help clients resolve emotional issues
4. CASE MANAGEMENT Follow up and follow through is essential in restoration of Heroes and their families.
We are an independent resource working outside of employers, agencies and
departments, assuring our clients of complete confidentiality and service based on their needs.
We forged STRATEGIC ALLIANCES with Safe Call Now and other population specific organizations who share our mission. We have a seasoned team to provide comprehensive help. We forged Strategic Partnerships to provide resources, assistance, and family care for our Heroes families. We address needs of spouses, children, and Heroes with support in crisis,relationship building, and when needed, help after a Hero is lost.
CRISIS LINE: 615-373-8000
IN A CRISIS - OPTION 1, CRISIS LINE 2.PEER SUPPORT - OPTION 3, SPOUSE SUPPORT - OPTION 34 CHAPLAIN SUPPORT - OPTION 5- Main Office
Any criminal justice or emergency service professional or family member that asks for help, receives help to regain emotional balance, stability, and hope.
At Serve and Protect our assistance comes from those who know the chaos, trauma and violence that is part of our Hero’s job and the impact on their family.
OUR PROMISE
Serve & Protect tackles the real life problems we all experience. We wrestle through the wants, needs, desires, and yes, the pain that can overwhelm our Heroes. Even Heroes want to be safe, to be respected, and to be appreciated. Together we unpack the issues. Sometimes it’s the trauma of the job or the stress of daily living. It may be finances, marriage failure or addictions. It is anything that makes life unmanageable.
We do this in absolute confidentiality, and we see it through to help our Heroes reclaim healthy lives
