2025 Best in KLAS Release of Information service provider, for eleven straight years For more information, visit www.mrocorp.com.
MRO is accelerating the exchange of clinical data throughout the healthcare ecosystem on behalf of providers, payers and users of clinical data. By utilizing industry-leading solutions and incorporating the latest technology, MRO is helping providers manage and release clinical data. With a 22-year legacy and as an 11-time KLAS winner, MRO brings a technology-driven mindset built upon a customer-first service foundation and a relentless focus on customer excellence. MRO connects over 200 EHRs, 200,000 providers, 35,000 practices, and 1,100 hospitals while extracting more than 1.3 billion clinical records.
01/09/2025
Labor Day reminds us that behind every operation and every advancement, there are people who make it possible.
To our team members and partners whose dedication supports the healthcare industry every day, thank you. MRO wishes you a Happy Labor Day!
27/08/2025
Is your internal audit process keeping up with today’s changing reimbursement landscape?
Join us for a can’t-miss session at NAHRI's Revenue Integrity Symposium with MRO's Dawn Crump and University Hospital Health System's Christy Jackson, covering:
✅ Best practices for boosting audit efficiency
✅ A real-world case study on accuracy & compliance
✅ How assistive technologies and analytics support audit teams
Walk away with practical, ready-to-implement solutions. More details: https://okt.to/lkKyUb
26/08/2025
Every year, health plans request 20–30% more data from providers. But the real challenge isn’t volume—it’s data quality.
Discover how to build a lifecycle approach that drives improved HEDIS scores, Star ratings, and risk adjustment accuracy: https://okt.to/zhen6U
21/08/2025
Clinical data registries have the power to transform patient care, but only if curated intentionally. Our latest blog breaks down 7 fundamentals for designing a high-impact registry—from governance to sustainability and the often overlooked factors in between.
Discover how to take your registry from simply collecting data points to generating meaningful, value-driving insights: https://okt.to/3q9pIf
15/08/2025
We’re proud to share that MRO has earned a place on the 2025 Inc. 5000 list of fastest-growing private companies—for the tenth time! This milestone reflects our unwavering commitment to innovation, client satisfaction, and the expansion of solutions that drive meaningful change across the vast healthcare landscape.
The rules governing patient data are evolving—and MRO is part of the national conversation with policymakers paving new paths for patient privacy.
MRO’s government affairs leaders Adrienne Morrell and Lori Long contributed to For The Record magazine with a dive into a recent Capitol Hill briefing covering federal efforts to update health information privacy regulations.
Explore five priorities from the briefing and what's to come in the next era of patient data protection: https://okt.to/ymK6kj
31/07/2025
CMS’s 2024 Final Rule has changed the game for MIPS reporting. EHR vendors are no longer permitted to submit data as third-party intermediaries unless they’re an approved Qualified Registry or QCDR. That means vendors—and the practices that rely on them—must act fast to adapt.
This blog breaks down what the rule change means, what’s at stake, and how to build a compliance strategy that protects both performance and reimbursement in 2025: https://okt.to/W9DCUl
29/07/2025
True population health management requires more than increased access—it demands precision, coordination, and insight.
In the first episode of MRO’s Tuesday Talks: Population Health Edition, Chinmay Hunasgi, Senior Manager of Product Management, outlines the foundational pillars of population health and the role of advanced analytics in driving measurable outcomes. From risk stratification to care coordination and patient engagement, the conversation highlights what it takes to build a resilient, high-performing population health strategy.
Watch the full video for insights on closing care gaps, engaging patients, and improving population health at scale: https://okt.to/8os0gQ
24/07/2025
What does really mean for healthcare?
Decode the myths and hype in this episode of Health Stealth Radio featuring MRO's Chief Interoperability Officer, Anthony Murray, breaking down:
✔️ Choosing a QHIN without regrets
📅 The 2026 obligations few are talking about
📉 If messy data could derail your AI investments
🤝 The growing coalition for data integrity
In these weekly features, we'll explore emerging value-based care trends and strategies—helping payers and providers boost efficiency, reduce admin burdens, and align goals.
Today's Tuesday Talk addresses the shift away from medical record review for by 2030.
Dive in for the details and keep an eye on our YouTube playlist for future topics: https://okt.to/PhjXzn
17/07/2025
If your MSSP ACO isn’t proactively preparing for 2025 eCQM reporting, you risk quality scores—and shared savings.
Dive into our guide for step-by-step strategies, breaking down how to consolidate data from multiple EHRs, identify quality gaps, generate compliant QRDA-III & JSON files, and so much more.
Learn what’s at stake and how to succeed with these six simple steps: https://okt.to/v7FeQq
16/07/2025
We've done it again! We’re honored to share that MRO has been recognized with multiple Top Workplaces awards! 🎉
From consecutive national USA TODAY awards and Healthcare Top Workplace distinctions to regional recognitions from The Philadelphia Inquirer and the Tennessean, these honors are a testament to our people-first culture, strong leadership, and the dedication of every member of our team, whose passion and purpose keep us raising the bar year after year.
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At MRO, we’re dedicated to making a difference in the healthcare industry. We do this by helping close the gaps in Health Information Management (HIM) and technology systems to standardize and safeguard the handling of confidential patient-identifiable information, and drive system-wide security and compliance. Through a proprietary platform and market-specific expertise, we offer a complete, enterprise-wide solution for the secure and compliant exchange of Protected Health Information (PHI) between a healthcare organization and other entities, including other providers, government agencies, payers, third-party requesters and patients.
We protect our clients by making sure the right patient records get to the right people, at the right time.
When partnering with MRO, healthcare professionals can feel confident knowing they are working with the acknowledged industry leader. KLAS has ranked MRO the #1 provider of Release of Information (ROI) services since 2013. We exceed clients’ expectations by offering:
Undisruptive implementations
Workflows that drive compliance through industry-leading turnaround times and the highest levels of accuracy
Customer service focused onsite employees
Consistent interaction between operations management and clients
Proactive troubleshooting
Industry-leading training and education programs for staff and clients
Innovative technology solutions for automating and streamlining PHI disclosures and exchange
About us
Headquartered just minutes from historic Valley Forge National Park in southeast Pennsylvania, MRO is a leader in the secure, compliant and efficient exchange of PHI. As the industry evolves, we strive to transform the way health information is exchanged through unparalleled service and innovation.
Since 2002, MRO has been committed to working with leading healthcare and technology firms to develop PHI disclosure and exchange solutions that meet the needs of our clients. Our mission to drive an unwavering focus on client success can be traced back to MRO’s CEO and co-founder, Steve Hynes. Hynes has been in the PHI disclosure management industry for more than 20 years and is a past President and current Treasurer of the Association of Health Information Outsourcing Services (AHIOS).