Reclaim Healthcare WNC

16/08/2025

"A July 15th letter to Greg Lowe, Mission’s CEO, confirms Mission violated the federal statutes governing hospitals that accept patient reimbursement for care."

https://wlos.com/news/local/mission-hospital-deficiency-report-emergency-room-er-north-carolina-health-and-human-services-center-for-medicare-medicaid-senator-julie-mayfield-public-records-request-federal-law-transparency-patient-nurse-ceo-violation-cardiac-arrest #

An 11-page Mission Hospital deficiency report investigates a 54-year-old male patient’s death after being left unattended for 29 minutes.

13/08/2025

New documents shed light on Emergency Department death earlier this year.

"HCA Healthcare-owned Mission was found in violation of federal emergency care regulations that could have resulted in a loss of federal funding, a potentially devastating blow to the region’s largest health care provider."

A patient who died in February after calling for help in a Mission Hospital emergency department bathroom went 29 minutes with no response as multiple staff members passed by the door with a call light flashing above, according to documents obtained by Asheville Watchdog. By the time an employee ent...

30/07/2025

"For the second year in a row, the independent monitor of HCA Healthcare’s $1.5 billion purchase of Mission Health has found the Nashville-based company potentially not in compliance with the purchase agreement it entered into in 2019, according to its annual report released Tuesday by Dogwood Health Trust."

For the second year in a row, the independent monitor of HCA Healthcare’s $1.5 billion purchase of Mission Health has found the Nashville-based company potentially not in compliance with the purchase agreement it entered into in 2019, according to its annual report released Tuesday by Dogwood Heal...

16/07/2025

Cardiac nurse Kerri Wilson calls the DHHS findings “disappointing.”

“We’ve been screaming from the mountaintops: ‘This is what’s wrong. This is why these things happen,’” Wilson told CPP.

“And yet, when the agencies come in and look at things, they’re able to scapegoat it somehow, and not hold the hospital responsible for the negligent situations they put us in. And we still see those scenarios happening daily.”

Mission Health parent company HCA can point to NC mountain hospital group's progress despite adversity. But critics also have plenty to say.

24/06/2025

This episode of Inside Appalachia looks into conditions at Mission Hospital and talks with Andrew Jones of the Asheville Watchdog.

It is worth your time, so give it a listen!

This week, a hospital in Western North Carolina was bought out. Residents say the quality of care has gone down. Also, an immersion school in North Carolina is trying to revitalize the Cherokee language with the help of a printmaking class.And a pair of artists follow cicada hatchings to make art fr...

20/06/2025

Statement from Reclaim Healthcare WNC in Response to DHHS Findings at HCA’s Mission Hospital

(June 20, 2025) –

Reclaim Healthcare WNC knows that, despite the recent finding of no deficiencies by the NC Department of Health and Human Services, the operating conditions at Mission Hospital continue to put patients at risk. While HCA might be able to comply with the minimum federal regulatory standards of care, Reclaim remains deeply concerned about the day-to-day operations at Mission under HCA’s management.

We are following up with DHHS to better understand how the 35 incidents they came to investigate, many of which we reported to them, did not rise to the level of censure.

While patients do sometimes receive excellent care at Mission thanks to the outstanding staff, we also know that providers continue to leave due to untenable working conditions, especially in the ER. As a result, the hospital continues to rely heavily on traveling nurses, which perpetuates a workplace that chases away doctors and nurses and is bad for patient safety.

Nurses and doctors at Mission continue to bravely speak out about the dangerously low staffing levels and unsafe conditions, while reports of substandard care continue to come into Reclaim on a weekly basis. We will continue to report incidents of substandard care to state and federal regulators and to shine a light on a hospital system that is still not reliably and consistently serving our community.

27/05/2025

Reclaim is hiring! Come work with our team!

Reclaim Healthcare WNC Project Coordinator (Part-time Contractual Position)

Scope of work: Contract for up to twenty hours per week to help manage Reclaim's work by coordinating activities, resources, teams, and people to ensure that projects stay on track and meet goals. Act as a liaison between the Board of Directors, Communications Director and volunteer leaders by providing support with scheduling, tasks, and communication.

Key responsibilities:
Coordination and Organization: Organize and coordinate project activities, including scheduling meetings and managing timelines.
Communication: Serve as a central point of contact for team leaders, team members, and the public, ensuring clear and effective communication.

Reporting: Prepare project status reports as needed.
Problem Solving: Identify and work with the Board to resolve problems that may arise during the project lifecycle.
CRM data management: Use CRM to keep track of donors, volunteers, stakeholders, and other interested parties. Perform data management and run reports as requested.
Knowledge and skills: At least three years of experience as a project coordinator. Demonstrated skills with data, writing reports,and organizing projects and people. Demonstrated skills with google docs, spreadsheets, and CRM-type database.

Working conditions: Work from home and at meetings, must own a laptop and cellphone, transportation to meetings around the WNC region required.

Reports to the Board. Position based in Asheville.
Hours and Pay: ~20 hours/week at $30 per hour.
To Apply: Send cover letter, resume, and references by June 20 to reclaimhealthcarewnc@gmail.com,

17/05/2025

https://avlwatchdog.org/state-surveyors-pay-surprise-visit-to-mission-to-investigate-nurses-complaints-about-staffing-patient-deaths/?mc_cid=1ccd07fba8

North Carolina Department of Health and Human Services representatives are at Mission Hospital conducting an unannounced investigation of nurse complaints on behalf of the top federal health agency in the nation, Asheville Watchdog has learned. An NCDHHS spokesperson said Wednesday that employees fr...

13/05/2025

Please join us tonight for a meeting with the Independent Monitor!

Tuesday, May 13: 5:30 to 7:00 p.m.
AB Tech Community College
Ferguson Auditorium
340 Victoria Rd.
Asheville, NC 28801

"Dogwood and the IM will be joined by representatives from the HCA Mission Health System, the North Carolina Department of Health and Human Services and the North Carolina Attorney General’s office at each meeting. Each organization’s representative will be available at a breakout table after the IM’s presentation to connect with directly. Meeting attendees will have the opportunity to submit questions or comments to be shared with the IM or other organizations represented for follow-up."

11/05/2025

It's vital we have folks show up to the IM meetings this week!

08/05/2025

Next week we have a chance to tell HCA, N.C. DHHS, and the Attorney General's office what we think about operations at Mission.

Let's show up!

Meetings will be held in Marion and Asheville for community members to share concerns about HCA-Mission Health System.

07/05/2025

Independent Monitor Meetings Scheduled, Community Urged to Attend by Reclaim Healthcare WNC

(May 7, 2025) –

Public meetings held during May that will allow for community members to directly engage with HCA about operations at Mission Hospital, as well as make your opinion known to representatives from N.C. DHHS, the N.C. Attorney General’s office and Dogwood Health Trust.

The community meetings will be held on May 12 in Marion and May 13 in Asheville. Full details can be found on the Dogwood Health Trust website:
https://dogwoodhealthtrust.org/dogwood-health-trust-and-affiliated-monitors-inc-announce-location-update-and-details-for-upcoming-community-meetings-with-independent-monitor/

Reclaim Healthcare WNC is encouraging community members to attend these vital meetings and submit comments. Comments and stories can be submitted to the IM in advance by registering for the meeting on Dogwood’s website.

“Dogwood’s job is to monitor HCA’s compliance with the Asset Purchase Agreement, and Dogwood’s new Independent Monitor found HCA to be out of compliance with its commitments last year. We are encouraged by the IM’s approach and look forward to their new report this summer. We know that quality of care at Mission continues to be a hot button issue in our community, and it’s critical that community members attend and share their concerns directly to the IM, the Attorney General’s staff, DHHS, and HCA,” says Reclaim Board Chair, Julie Mayfield.

According to the meeting announcement, “Dogwood and the IM will be joined by representatives from the HCA Mission Health System, the North Carolina Department of Health and Human Services and the North Carolina Attorney General’s office at each meeting. Each organization’s representative will be available at a breakout table after the IM’s presentation to connect with directly. Meeting attendees will have the opportunity to submit questions or comments to be shared with the IM or other organizations represented for follow-up.”

Meeting details:

Monday, May 12: 5:30 to 7 p.m.
Marion Train Depot
45 Depot St.
Marion, NC 28752
(This meeting will be in-person only. Register to attend in-person.)

Tuesday, May 13: 5:30 to 7:00 p.m.
AB Tech Community College
Ferguson Auditorium
340 Victoria Rd.
Asheville, NC 28801

(This meeting will be both in-person and livestreamed. Register to attend in-person or Register to attend the livestream.)

Dogwood Health Trust and Affiliated Monitors, Inc. are pleased to share additional details about the upcoming Independent Monitor (IM) community meetings scheduled for May 12 in Marion and May 13 in Asheville.