Mercy Care

Mercy Care Mercy Care is a not-for-profit health plan serving AHCCCS members throughout Arizona.

A shady spot is good, but a cooling station is even better. With air conditioning, clean water and supportive staff, the...
12/09/2025

A shady spot is good, but a cooling station is even better. With air conditioning, clean water and supportive staff, these safe spaces help you avoid serious heat illness. Some even welcome pets so no one is left behind.

If you’re feeling drained, overheated or unwell, call 211 right away to locate the closest relief station.

The earlier you act, the better the outcome.If you notice a young adult in your life experiencing unusual thoughts, pers...
11/09/2025

The earlier you act, the better the outcome.

If you notice a young adult in your life experiencing unusual thoughts, personality changes or withdrawing from others—trust your instincts. These could be early signs of mental distress, and getting help NOW at the First Sign can completely change their recovery journey.

Need help? Call Mercy Care Member Services 24/7 at 602-586-1841 or 1-800-564-5465 (TTY/TDD: 711) or visit mercycareaz.org/wellness.

When temperatures soar, your body can struggle to keep up. Signs like dizziness, headache, rapid pulse or confusion may ...
09/09/2025

When temperatures soar, your body can struggle to keep up. Signs like dizziness, headache, rapid pulse or confusion may mean heat exhaustion or heat stroke.

Don’t ignore these red flags. Call 211 to find a nearby cooling station with air conditioning, water, shade and pet-friendly options. They can connect you to transportation to get there, too.

Did you know that 100,000 young people (between the ages of 15-25) will experience first episode psychosis each year? Kn...
08/09/2025

Did you know that 100,000 young people (between the ages of 15-25) will experience first episode psychosis each year? Know the early warning signs:
⚠️ Unusual thoughts or beliefs
⚠️ Hearing/seeing things others don't
⚠️ Extreme suspiciousness
⚠️ Personality changes
⚠️ Difficulty sleeping
⚠️ Social isolation
⚠️ Decline in self-care

Trust your instincts. Get help early at the First Sign. Call 602-586-1841 or 1-800-564-5465 (TTY 711) 24/7, or visit mercycareaz.org/wellness.

07/09/2025

Checking in with a friend, listening without judgment or asking “How are you, really?” can be life-changing. This Su***de Prevention Week, let’s break the silence and stigma around mental health struggles.

If you are hurting or know someone who is, dial or text 988 for immediate support. Together, we can create a culture where every person feels seen, valued and safe.

***dePrevention

Every year, Arizonans face serious health risks from extreme heat. Too much time in the heat can lead to exhaustion, con...
05/09/2025

Every year, Arizonans face serious health risks from extreme heat. Too much time in the heat can lead to exhaustion, confusion or heat stroke—conditions requiring immediate care.

Cooling stations are here to help you recover and stay safe. Call 211 to find the closest location offering AC, water, shade and pet-friendly relief.

04/09/2025

That nagging feeling that something's not quite right with your teenager...

You know the one. When other parents are complaining about "normal" teen stuff, but what you're seeing feels... different. Trust that feeling.

Your teen used to:
💟 Hang out with friends
💟 Care about school/work
💟 Talk to family
💟 Take care of themselves
💟 Make sense when they talked

Now they:
❌ Stay in their room constantly
❌ Neglect their school work and their grades are tanking
❌ Won't talk to anyone
❌ Ignore their personal hygiene
❌ Say things that worry you

Here's what every parent should know: First episode psychosis affects 100,000 young people every year. It's not rare. It’s not your fault. And most importantly: it's treatable when caught early.

Early help = 70-80% improvement rate. Waiting too long = only 20-30% improvement.

The difference? Acting on that parental instinct now at the First Sign of changes.

You're not overreacting. You're being a good parent.

SHARE if you think other parents need to see this 💙

Need help? Call Mercy Care Member Services 24/7 at 602-586-1841 or 1-800-564-5465 (TTY/TDD: 711) or visit mercycareaz.org/wellness.

Taking the first step into joining a caregiver support group can feel daunting, but for many, it’s life-changing. You’ll...
03/09/2025

Taking the first step into joining a caregiver support group can feel daunting, but for many, it’s life-changing. You’ll meet others who’ve faced the same challenges, hear advice from people who truly understand, and most importantly, realize you’re not alone.

Your first meeting might include heartfelt stories, helpful tips, and a warm welcome into a community that "gets it." It’s a chance to share, learn, and connect in ways that make your caregiving journey a little easier.

Explore caregiver support groups through the Trualta caregiver resource portal: https://trualta.link/44t63U7

Your body works hard in hot weather and it can only take so much. When you feel signs of heat stress—like nausea, fast h...
02/09/2025

Your body works hard in hot weather and it can only take so much. When you feel signs of heat stress—like nausea, fast heartbeat or confusion—those are warnings you shouldn’t ignore.

Cooling stations are open to protect you and your pets with AC, shade and water. Call 211 to find the one nearest you. A few minutes in the cool can make all the difference.

Recovery doesn’t follow a single path. For some, it’s treatment. For others, it’s counseling, peer support or a mix of m...
01/09/2025

Recovery doesn’t follow a single path. For some, it’s treatment. For others, it’s counseling, peer support or a mix of many tools. However you travel it, the road toward healing is worth every step.

This Recovery Month, Mercy Care encourages you to seek out the resources available through the Substance Use Block Grant — and to know you are never alone in this journey. Start here: http://mercycareaz.org/substance-use-block-grant.html.

Every overdose death is a tragedy, and one that many times can be prevented.On International Overdose Awareness Day, we ...
31/08/2025

Every overdose death is a tragedy, and one that many times can be prevented.

On International Overdose Awareness Day, we remember the lives lost to overdose and stand with the families and friends left behind. We also focus on prevention—through education, access to treatment and reducing stigma.

Mercy Care connects members to resources for substance use support, harm reduction and recovery. Learn more and find the right treatment for you or your loved one at mercycareaz.org/opioids-substance-use.html.

30/08/2025

Grief looks different for everyone, and there’s no “right” way to feel it.

Loss can leave an empty space that’s hard to put into words. National Grief Awareness Day is a reminder to be gentle with yourself and others who are hurting.

Support can come from friends, family or professionals—and it’s okay to reach out for help. Mercy Care connects members to counseling and community resources so no one has to face grief alone.

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Monday 07:00 - 18:00
Tuesday 07:00 - 18:00
Wednesday 07:00 - 18:00
Thursday 07:00 - 18:00
Friday 07:00 - 18:00

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